Wasserman powers the business of sports, music, entertainment and culture. We serve clients with exceptional insight, influence and creativity, while making a positive impact on our industry and each other.
Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide. We operate globally across more than 45 cities, 23 countries and six continents. For more information, please visit .
Receptionist is responsible for attending to visitors and handling all inquiries over the phone and face to face. Performs all front office activities, including reception, mail, deliveries and facilities.
Employees who have completed a minimum of one year in this position may be eligible to transition to another department within the company based on performance and available opportunities.
Duties:
Open and close the office daily.
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries to the correct contact.
Responsible for answering incoming calls, routing calls promptly and correctly to the proper staff person or voicemail, and politely take messages when necessary.
Directs visitors by maintaining employee and department directories.
Create and manage both digital and hard copy filing systems, as needed.
Reports to Vice President of Operations with needed tasks.
Handle physical set up in conference rooms for meetings and office events in common areas.
Sorts, processes and distributes incoming/outgoing mail, including FedEx, USPS and other mail services.
Act as company concierge to employees that may need help with travel, supplies, meetings, etc.
Maintains a clean office space including stocking, cleaning and organizing kitchens, conference rooms, storage rooms and all common areas.
Provide general administrative and clerical support as needed.
Contributes to team effort by accomplishing related results as needed.
Maintains safe and clean reception area by complying with procedures, rules and regulations.
Maintains security by following procedures; monitoring online log and issuing employee security badges.
Requirements
College Degree preferred and 1-2 years of related experience.
Commitment to exceeding expectations of clients, visitors and fellow employees.
Approach all interactions with a welcoming and customer service attitude.
Must be reliable, punctual, with a strong attention to detail and highly organized.
Working knowledge of Microsoft Office.
Knowledge of administrative and clerical procedures.
Excellent in-person, phone and electronic communication skills.
Ability to work independently and multi-task in a fast-paced environment.
Service industry experience preferred.
Ability to practice discretion.
Base salary range: $40,000 – $40,000 plus bonus potential.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each hire.