Job DescriptionWe are: Accenture Interactive-a new breed of agency that’s all about the Experience.
For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients.
As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful.
We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences.
Visit us here to learn more about what makes us the Experience Agency .
Job Summary: Accenture Interactive Digital Marketing Services professionals help our clients achieve increased operational efficiency and effectiveness for direct marketing communications.
In addition, our professionals design marketing programs that help our clients achieve their acquisition, growth and retention objectives across B2C, B2B and B2B2C business models.
These technologies typically include campaign management, lead and/or loyalty management, content management, and data management solutions.
The Marketing Services Associate Campaign Manager assists in planning and executing marketing strategies on behalf of our clients, as well as drive operational efficiencies.
They provide leadership and expertise for the Campaign Execution Leads and the offshore Campaign Operations team.
They work closely with Customer Marketing Strategy and the Campaign Technology Lead to ensure successful execution, monitoring and campaign reporting.Key Responsibilities: Coordinates campaign timelines for the client and manage client expectations throughout delivery Key participant in weekly, monthly, and quarterly client meetings sharing operational reporting, KPIs, and drives project improvement opportunities Leads, manages, and coaches the campaign management and operations team on-shore and off-shore with shared focus on growth of existing skillset Collaborates with Customer Marketing Strategy and Planner, Release teams, Client and related Marketing Services teams to ensure successful campaign execution Recognizes opportunities for expansion of existing services and/or potential for new services; leverages SMEs across the organization to aide in sales opportunities Evaluates and streamlines business processes to maximize efficiency and effectiveness as it relates to campaign operations and execution Participates in strategic planning meetings with the client and manages resource utilization and forecasting demand; ability to prioritize based on client’s business goals Participates in knowledge sharing across the Marketing Services practice, specifically with other Campaign Program Managers