AEG Worldwide is the world’s leading sports and live entertainment company, with offices on five continents.
The company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.
L.A.
LIVE is the leading entertainment district in Los Angeles offering six live entertainment venues, a fourteen screen cinema, the GRAMMY Museum®, and over twenty dining experiences.
L.A.
LIVE is the sports and entertainment district that surrounds STAPLES Center and Microsoft Theater.
It’s the host of the GRAMMYs, EMMYs, American Music Awards, ESPYs, and a years worth of red carpet premieres.
L.A.
LIVE is the world’s premiere live sports and entertainment district and was created to provide its guests an extraordinary live entertainment experience.
L.A.
LIVE is the most entertaining place on the planet.
Job Summary:
Reports to the Security Management Team, the Security Supervisor I, will perform inspections and ensures that post orders are being followed.
Coaches and trains personnel.
Carries out administrative procedures as required.
Responds to incidents and may provide service coverage as needed.
Primary job function is to supervise Security Officers at L.A.
LIVE, representing the organization in an exemplary manner.
Essential Duties:
1.
Must demonstrate comprehension of all tasks and maintain all training and certification requirements of Security Officer I & II.
– 10% Daily
2.
Provides supervisory oversight to security staff; ensures enforcement of all employee policy and procedures, conducts post inspections and prepares corrective and counseling documents.
– 20% Daily
3.
Ensures proper campus security requirements are met; deploys operations and event security staff as required, ensures compliance with break policies.
– 10% Daily
4.
Ensures staff preparedness; conducts event and shift briefings, provides training on policies, procedures, safety training and information related to campus activities.
-10% Daily
5.
Assists in compliance of campus policy and procedure; provides for escalation resolution for violations, complaints and general concerns.
– 10% Daily
6.
Prepares and completes incident reports as required, providing detailed documentation of all significant incidents.
– 10% Daily
7.
Coordinates and facilitates emergency response, as policy dictates.
Responds to all significant incidents provides operational and institutional knowledge, providing assistance to responding emergency response personnel.
– 10% Daily
8.
Assists in the coordination of interdepartmental response.
– 10% Daily
9.
Performs any additional duties as required or assigned.
– 10% Daily
Required Qualifications:
1.
A minimum education level of: High School Diploma or its equivalency
2.
A minimum of 2 years of related work experience, including supervisory experience
3.
Previous security experience and current Guard Card required.
4.
Strong interpersonal and communication (written and verbal in English) skills
5.
Basic computer skills, including Microsoft Office applications (Outlook, Word, and Excel)
6.
Ability to multi-task and perform under pressure
7.
Ability to establish/maintain effective working relationships with building staff, guests, clients and vendors
8.
Ability to pass a criminal background check, employment verification, and drug screening
9.
An understanding of the rules of law and relevant penal codes pertaining to security
10.
Strong teamwork etiquette
11.
Flexibility to adapt to changes in assignment per event
12.
Ability to maintain patron, team member, and company confidentiality
13.
Able to lift, carry, and/or move up to 50 pounds, using both hands and unassisted, as needed.
14.
Ability stand/walk and climb stairs for more than four (4) hours; ability to run; ability to talk, listen, and observe continuously
15.
Available to work at least five (5) event shifts per week, including evenings, weekends, and holidays
16.
Must be able to be certified as a Crime Suppression Unit team member and completed supervisor promotional interview and selection process.
Preferred Qualifications:
One (1) year experience of L.A.
Live Security Officer III
At least one (1) year of experience supervising and leading subordinates
CPR / AED / First Aid Training
Covid-19:
At L.A.
LIVE we are taking precautions recommended by the County of LA Public Health department and CDC.
We have controlled building access with health screenings prior to entering, all staff must wear a face mask, during events we have different zones to diminish close contact between staff, outdoor break areas, hand sanitizer throughout the building, and frequent cleaning and disinfecting.
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.
AEG may require an employee to perform duties outside his/her normal description.
AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business.
We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today’s business climate.
This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)