Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal Primary Responsibility / Summary Along with the Program Manager, the Program Supervisor is responsible for the planning, organization, administration, and supervision of the activities and functions of the supported employment department. Provides training and supervision to Job Coaches. Essential Duties & Responsibilities Oversees the day-to-day operations of the Supported Employment Program. Reviews documentation provided by funder to determine each participant’s program eligibility. Provides participant case management, counseling, crisis intervention, and case staffing in partnership with funder, direct worksite supervisor, and participant family, if applicable. Provides direct on-site supervision of participants at program sites in the absence of available Job Coaching staff. Engages regularly with program funders to ensure all programming requirements are being met. Coordinates meetings with prospective employers for potential participant placement. Monitors all program authorizations for billing purposes and ensures that all required monthly reports, program plans are completed as required. Manages records of department services and submits periodic reports on status of programs. Assists Program Manager and Director in preparing annual program budget. Responsible for the submission of placement follow-up, satisfaction survey, participant information data, CARF required documentation. Obtains 40 hours of professional development training annually and works as part of the training team. Additional Duties & Responsibilities Other duties and special projects as assigned. This position requires some travel within the local areas (25% to 50% of the time) a valid CA driver’s license and state-required auto insurance are necessary. Driving records must be acceptable by company’s insurance vendor. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, developing and disciplining employees; addressing complaints and resolving problems; assisting with Leave of Absence coordination when applicable. If managing program participants subject to section 14C of the Fair Labor Standards Act, ensures performance and productivity measurement activities for these participants are accurate, timely, and in compliance with DOL. Prepares all required documentation for compliance and DayForce system. Supervisory Responsibilities This job supervises 10-25 Job Coaches. Education & Experience Min. 1 year of supervisory experience. At least 2 years of program implementation experience in a vocational rehabilitation or equivalent setting preferred Bachelor’s degree from four-year college or university preferred. Must have the patience and abilities to work with individuals with various disabilities. Good communication and people skills. Knowledgeable in sub-minimum wage 14C regulations helpful. A self – starter and multi-tasker. Detail oriented with exceptional organization skills. Ability to work with minimal supervision. Non-profit experience preferred. Spanish / English bilingual preferred. Experience implementing programs serving persons with disabilities ADA knowledge preferred Pre-Employment Testing Drug Screen Background Check Employment Verification Live Scan MVR Report COVID-19 Vaccination Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply. Equal Employment Opportunity Goodwill is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law. Nondiscrimination on the Basis of Disabilities In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill’s policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant. It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability. Other details Job Family :WCD Pay Type :Salary Hiring Rate :$65,520.00