General Manager at Pali Wine Co.
Arts District:The Tasting Room General Manager will report to the Regional Manager and will oversee the operations and management of the tasting room located in Art’s District, Los Angeles.Duties include (but not limited to) the managing the tasting room staff, managing the tasting room property, and serving as a liaison to the Corporate Office:Leadership & ManagementLead, guide and direct all tasting room staff membersDevelop an agenda and facilitate a monthly tasting room meeting for all employees (front and back of the house) to help foster a positive working environment and good communicationDevelop, implement and monitor internal employee relations programs that foster a cohesive, respectful and teamwork-driven work environmentDetermine proper tasting room sales and wine club targets with the Regional Manager and develop corresponding strategies to meet or exceed these goalsEnforce all tasting room rules and regulations; uphold proper levels ofaccountability and discipline employees (up to and including termination) when performance does not meet expectationsDetermine proper staffing needs, create schedules and distribute weekly schedulesOversee the overall care and cleanliness of the tasting room environmentInterview and select all new tasting room employees.
This includes ensuring that proper hiring protocol is followed (ex.
completion of application, background checks, reference checks, etc.)Ensure and/or facilitate all legally mandated and general, work-related training.
This includes, but is not limited to: harassment awareness, safety (OSHA requirements), proper customer service, proper timekeeping, security awareness, meal and rest period requirements, etc.Prepare, review for accuracy, and submit employee timesheets to finance for processing of pay checksClearly communicate company vision, customer-service expectations, corporate directives and incentives to all employeesAnalyze, manage and determine proper inventory levels each week.
Order supplies for the tasting room: such as totes, growlers, glasses, growler cards, wine club cards, paper products, bags, office supplies, cleaning supplies, etc.Manage all activities of kitchen staff.
This includes, but is not limited to: hiring, training and discipliningDetermine, coordinate and implement tasting room music programOversee and administer local wine donations, as directed by the Corporate OfficeWork during weekends (mandatory) and/or additional hours as may be necessaryMarketingPropose, develop and consistently implement new concepts to increase returning and new customer traffic into tasting roomDevelop marketing campaigns and coordinate private events for the tasting roomCreate flyers and displays to promote winery events and salesDetermine logistics of tasting room events and help facilitate requirements (ex.
holiday themes, anniversary and birthday celebrations, corporate business events, etc.).Identify and help coordinate the posting of relevant social media communicationsOrganizationalGather, analyze, and report weekly sales reports to the Marketing Director and Regional Manager.
Suggest new strategies and/or adjustments as may be necessary to increase profitabilityMonitor tasting room equipment and ensure adherence to a proper maintenance scheduleEnsure wine menus flow every two (2) weeks and communicate any changes or enhancements to all employeesConduct secure weekly banking and cash depositsCoordinate new wine deliveries from the winery (Lompoc) to ensure proper delivery and storage at the tasting roomOther duties as may be necessary or assigned through corporate directionRequirementsMust be at least 21 years of ageBA/BS degree prefered, or relevant experienceFood and wine knowledge preferredPrior sales and management experienceAbility to work weekends, holidays, some evenings, and adapt to a flexible scheduleThis position will involve the ability to lift, carry and/or transport 40 pounds (a case of wine) is necessaryFull time, exempt employmentComputer SkillsProficiency in Outlook, Word; experience with e-commerce platforms, social media, and POS experience.Other ConsiderationsPali Wine Company offers a very competitive compensation package that includes:Health coverageEmployer matched 401(k)Sales bonusPaid time off (PTO)Paid holidaysWork life balanceNote: This job description is not intended to be all-inclusive and is subject to change and any time.Established in 2005, Pali Wine Company is located in the City of Lompoc in Santa Barbara County and is dedicated to crafting premium wines with a focus on Pinot Noir.
For the past ten years, Pali has experienced substantial growth and is currently distributed throughout the country and the world.
The company is now particularly focused on direct-to-consumer sales and is opening tasting rooms in Southern and Central California.
We currently have five tasting rooms.(488808742)[General Manager 082021 LATR]