General Manager

STAY Zero Proof Lounge, L.A.’s pioneering new non-alcoholic bar, located in Chinatown, is actively seeking an experienced General Manager to steer our operations. This role offers a unique opportunity to lead and shape a revolutionary establishment in the beverage industry, showcasing exceptional non-alcoholic offerings and plant-based snacks. 

Essential Functions:

• Walk, climb stairs, stretch and lift, and carry up to 50 lbs.
• Fluency to speak, read, and write in English. Other languages are a plus.

This is a full-time exempt position and requires a full-time commitment working on the busiest evenings including Fridays and Saturdays

Key Responsibilities:

• Work assigned shifts as determined by ownership, ensuring smooth and efficient daily operations.
• Assist ownership in developing and streamlining Standard Operating Procedures (SOPs) to optimize efficiency and enhance customer experience.
• Supervise bar personnel, sharing responsibility for recruiting, interviewing,  hiring, discipline, performance reviews, and initiating pay increases in collaboration with the management team.
• Collaborate with ownership to perform weekly and monthly administrative duties as required.
• Actively participate in weekly management meetings, providing valuable insights and contributing to strategic decision-making.
• Assist ownership in staff training, management, and coordination of all bar-related activities, including private events.
• Support ownership in payroll management and cost analysis related to bar labor.
• Contribute to the creation of comprehensive bar program training materials and reference guides for all staff.
• Obtain all necessary manager’s licenses (health) if not already in possession of valid ones.
• Achieve projected sales and controllable costs including food, beverage, labor, and other controllables.
• Ensure proper safety and sanitation practices behind bars, food prep, and service areas, maintaining a clean and organized work environment.
• Ensure all team members are electronically onboarded and personnel files are up to date.
• Ensure all management and staff have required food management certifications, and food handler cards
• Promote and represent STAY through social media and other marketing channels, actively engaging with the community.
• Keep abreast of any current or future competitors and appropriate food trends.
• Participate in planning and executing special events and media-related initiatives, ensuring the successful execution of promotional activities.
• Dedicate efforts to enhance the overall success of STAY, taking on additional duties and responsibilities as assigned.

Qualifications:

• Proven managerial experience and references in the food and beverage industry, preferably in a craft cocktail bar or high-end restaurant.
• Strong background in staff supervision, training, and management, with a focus on exceptional customer service.
• Track record of establishing and maintaining a warm, upbeat, enthusiastic culture.
• Familiarity with SOP development and implementation, ensuring operational efficiency and adherence to high-quality standards.
• Proficiency in payroll management and cost analysis related to bar labor.
• Excellent organizational, multitasking, and problem-solving skills.
• Effective communication and leadership abilities, fostering a positive and collaborative work environment.
• Passion for non-alcoholic beverages and a commitment to providing outstanding customer experiences in a zero-proof lounge setting.

Compensation:

• Competitive annual salary commensurate with experience.
• Additional benefits and incentives are available based on performance and contributions to STAY’s success.

Join us at STAY Zero Proof Lounge, where we’re redefining the future of beverage culture. Apply now to be a part of this groundbreaking journey and make a lasting impact on the burgeoning world of non-alcoholic mixology.

STAY is a woman-owned business and an inclusive, Equal Opportunity Employer.