Director, Value Delivery Office

I. Job Purpose

The Business Transformation Office within KARL STORZ – US has established a center of excellence inclusive of a program management, change management and continuous improvement. The hallmark of this team is strong project and portfolio management expertise to ensure that project and value delivery activities align with the broader strategic goals of the organization. This includes facilitating communication between different departments, ensuring that projects contribute to overall business objectives, and helping prioritize initiatives that maximize value. Aside from optimizing and streamlining the processes involved in delivering value, the Value Delivery Office establishes metrics and key performance indicators (KPIs) to measure the success of projects and value delivery efforts.

II. Job Duties

The Director of the Value Delivery Office serves as a member of the Business Transformation Office based in El Segundo and reports directly to the Head of Business Transformation. This role interacts frequently with executive leadership and provides guidance and direction regarding their interests in the project portfolio. He or she is responsible for leading and developing a highly skilled team of project managers, business analysts and other internal and external roles as needed for various projects.

This individual contributes to the execution of corporate strategy and shapes business initiatives based on a deep understanding of the organizational business model, technical landscape and sources of competitive advantage. He or she collaborates with internal and external partners to identify best practice and innovative uses of technology that can drive sales velocity and development of strategic capabilities.

He/she is directly responsible for project intake, prioritization methodology and review, governance processes, the portfolio budget, the project portfolio, project throughput, results management and KPI tracking. He/she is responsible for the leadership, annual goal setting, project assignment and professional development of a team of highly skilled project managers and business analysists and consultants (as needed).

  • Ensure that all projects in the portfolio deliver value to the business through key performance indicators (KPIs) to measure the success of projects and value delivery efforts.
  • Expand the management of the project portfolio to enhance project intake, prioritization methodology and review, governance processes, the portfolio budget, results management and KPI tracking.
  • Establish a KS-US forum inclusive of Value Delivery and Project Management tools, resources, and best practice forum to harmonize and enhance the culture of continuous improvement establishing a standard of practice and methodology.
  • Guide team members and project sponsors in the development of highly professional business cases that enable the executive to make effective project decisions.
  • Develop a team with ability to:
    • Properly define and manage project objectives, requirements, scope, schedules and resources.
    • Lead and coordinate execution of project work and retrospectives.
    • Provide visibility to project status to key stakeholders and management.
    • Identify, communicate and manage risks and issues.
    • Manage project quality to ensure stakeholder satisfaction and value delivery.
    • Manage vendor selection process as required.
  • Serve as a credible internal consultant for executives, directors and managers.
  • Partner with senior leaders to lead projects and value delivery activities align with the broader strategic goals of the organization.
  • Guide senior leaders to develop ideas and prioritize projects aligned to the strategic roadmap.
  • Thrive in a dynamic, fast paced environment with multiple, simultaneous and fluid priorities.
  • Successfully navigate the KARL STORZ organization and culture locally as well as globally.
  • Represent the local organization effectively in global initiatives as needed.

III. Minimum Knowledge, Education and Skill Requirements

Required:

  • BS/BA is required; MBA and/or other Masters in a related field is preferred
  • Professional certification in Project Management is required, IPMA Level C, B or A preferred
  • Strong social skills, managing relationships to executives, stakeholders and relevant functions in an international environment
  • 12+ years relevant work experience in project management, change management, continuous improvement or similar roles required; previous experience running an internal PMO or Center of Excellence is preferred
  • 5+ years management experience
  • Understanding of process improvement, accounting / finance principles and operations is strongly preferred
  • Sound foundation in IT solutions is required, ERP (SAP) application experience is required
  • Salesforce.com application experience is required
  • Business Analyst experience is preferred
  • Healthcare, medical device or a related industry experience is preferred
  • Prior experience working with global organizations or abroad is preferred

IV. Essential Function

Must be able to maintain productive working relationships and treat fellow employees with respect.

V. Core Requirements

Travel: 10%

#LI-CW1

Your Benefits

  • Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!*
  • 3 weeks vacation, 11 holidays plus paid sick time*
  • Up to 8 weeks of 100% paid company parental leave**
  • 401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
  • Section 125 Flexible Spending Accounts
  • Life, STD, LTD & LTC Insurance
  • We prepay your tuition up to $5,250 per year! – Tuition pre-imbursement
  • Fitness reimbursement of up to $200 annually
  • Employee referral program of up to $2,000 per hire
  • And much more!

*Field sales, internships, and part-time employees are not eligible except where required by state law.
Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.
**To include, maternal/paternal leave, adoption, and fostering of a child.

KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

Credentialing requirements at KARL STORZ

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.

Pay Transparency

The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.

Equal Employment Opportunity & Reasonable Accommodation Statement

KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.

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