THE COMPANY Since 1992, Rand Technology has operated with three key principles in mind: quality components, professional excellence and outstanding customer service.
A proven leader in global sourcing and supply chain solutions for nearly 30 years, Rand is trusted by the world’s largest OEMs and supply chain partners for electronic component sourcing and distribution, aftermarket services and asset recovery.
For more information, please visit www.randtech.com.
SUMMARY OF ROLE Under the direction of the CFO and the Credit Committee, the Manager of Credit and Collections is responsible for day-to-day credit reviews and receivable collections in North America, Europe and Asia.
The Manager will work closely with the Corporate Controller and other accounting staff in Irvine, CA and the Accounting Manager based in Asia.
Duties include facilitating timely credit decisions, collecting customer accounts, and resolving issues affecting timely payments.
Additionally, this role will work to improve communication to sales management of current credit availability by customer and parameters for establishing credit for new accounts.
RESPONSIBILITIES INCLUDE THE FOLLOWING; OTHER DUTIES MAY BE ASSIGNED OR REQUESTED
· Review credit applications, obtain necessary credit reports and establish appropriate credit limits
· Review existing credit limits and maintain or adjust as needed
· Establish a close relationship with credit insurance provider and continually monitor and update coverages according to outstanding balances by customer, customer group and country
· Study and understand weekly Borrowing Base Certificate and the lender’s requirements for eligible collateral
· Understand the sales order process and become proficient with the Company’s proprietary software in order to do hands-on reviews of the details of business transactions in process
· Utilize sales to determine if the customer has any unresolved questions and/or provide documents and support to sales account managers if needed to support collection activity
· Follow-up with sales management and/or customers regarding payment commitments
· Field inquiries from customers concerning their balance, providing information as to payment application, missing invoices, partial payments, etc.
· Understand KPIs for credit and collections and monitor these regularly
· Communicate well in written and spoken English with people from many different backgrounds in locations around the world; multi-lingual is a plus, particularly Chinese, French and Spanish QUALIFICATIONS
· 7-10 years hands-on experience in credit and collections
· Bachelor’s degree in Accounting or Business is a plus
· Experience with global customers with multi-sites
· Excellent customer service – internal and external
· Strong computer software skills particularly with Microsoft Office, Excel, Teams and Word and ability to quickly learn the Company’s proprietary software
· Ability to suggest and implement process improvement recommendations
· Must pass background screening ESSENTIAL PHYSICAL REQUIREMENTS NECESSARY TO DO THIS JOB The successful candidate will need to be able to perform the following physical activity during the normal course of performing this position with or without accommodation.
· Sit for long periods of time during the course of the shift
· Bend, move and walk
· Lift up to 25 lbs.
or more; heavier items with accommodation
· Finger, wrist and hand dexterity with repetitive motion
· Positive interpersonal skills
· Ability to function well in a fast-paced environment
· Cognitive function; think, solve complex formulas, follow instructions and communicate effectively COMPENSATION & BENEFITS
· We offer a competitive compensation package dependent on experience
· Salary range for this role is from $90,000 to $130,000 or more for a highly-qualified candidate, plus bonus
· Company paid health benefits, 401(k) with company match, paid vacation and holidays