Client Director

At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life.

In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name just a few.

Our people value different perspectives, they care about the sustainability of our planet and dare to shape the future.

One of our core values is ‘people first’, and supported by our Lovinklaan foundation, we invest in you for the long term, to ensure you reach your full potential.

You’ll have the opportunity to own your career and work on industry-defining projects, finding solutions to real challenges that make a difference to people’s lives.

You’re encouraged to have a growth mindset and are given the space to develop personally and professionally, building a flexible career that works for you.

Successful applicants for this position must have received or be willing to receive the COVID-19 vaccine and be fully vaccinated, or have a valid waiver, by date of hire.

Proof of vaccination is required.

Role description:

Arcadis is very successful in Southern California with several marque projects and is poised to grow.

The Southern California Marketing Leader will be a part of a diverse and dynamic team.

This is an exciting opportunity for a self-motivated, driven individual to join one of the most highly-qualified full-service water consulting firms in the country.

The successful candidate will be an accomplished municipal engineering leader and will demonstrate in-depth knowledge of the local market conditions and opportunities.

Using this expertise and knowledge of the Southern California market place the candidate will grow existing clients and acquire new opportunities with a focus on delivering solutions to meet client expectations and bring considerable business growth. 

Role accountabilities:

  • Serve as Account Leader for several Southern California area clients
  • Strategically identify and acquire business with existing and new clients by working directly with clients to determine needs and deliver solutions
  • Leverage your relationships and network with colleagues and clients to grow and/or acquire new client relationships and business
  • Actively engage with client account teams, supporting business development opportunities, account plans, client relationships and growth in the Southern California market
  • Negotiate critical issues with clients and develop strategic teaming partnerships and subconsultants.
  • Advance positive dialogue with clients through one-on-one meetings; the design and facilitation of workshops; consultative activities; and other communication activities as needed to create the market momentum needed to achieve business goals
  • Successfully develop, strategically position, and actively work with and mentor local teams in new and ongoing pursuits.
  • Actively coordinate with other Arcadis business lines to identify opportunities, develop solutions, and grow our business.
  • Report to the California Water Area Leader and actively participate as a member of the California Leadership Team

Qualifications & Experience:

Required Qualifications

  • Minimum of 15 years of sales/business development experience in the municipal water/wastewater market.
  • Bachelor’s degree in Civil, Environmental, Chemical or Mechanical Engineering or emphasis in water/wastewater engineering.
  • California Professional Engineering License

Key Skills and Attributes

  • Excellent client relationship skills; including preparation and development of proposals and client management experience with a demonstrated winning hit rate and successful track record of exceeding client expectations.
  • Proven sales success of at least $5 million annually
  • Established southern California client and colleague relationships throughout the municipal market
  • Demonstrated experience directing the full client relationship experience from pursuit through project delivery and growing services
  • Strong, clear, and concise written and oral communication skills.
  • Ability to travel once COVID-19 restrictions are lifted
  • Experience is selling water/wastewater engineering services to the municipal marketplace
  • Understanding of business operations and financial metrics including revenue, bookings, and overhead costs
  • Experience with leading and mentoring a group or team

Why Become an Arcadian?

Our work with clients has a direct impact on people’s lives and on the planet.

We make moving, living and belonging in cities safer, more resilient and more sustainable.

By partnering with our clients as responsible custodians of our earths resources, we can create a sustainable planet.

We continue to think of new ways to make positive impacts and create better experiences for people; data driven and digital solutions have become part of the Arcadis DNA.

Working together with clients and using techniques like design thinking, we can get to the heart of our clients’ most pressing challenges and work together to solve them.

As a global business, we have committed to support five of the UN’s Sustainable Development Goals to ensure that our projects contribute to a better and more sustainable future for all.

But it’s not just the work that we do on client projects that benefits communities and our planet.

As a global business, we are committed to making a positive impact to society by supporting local communities where we operate.

To help protect our planet, we monitor and measure non-financial information to inform business decisions and reduce our own environmental impact as part of our commitment to be net zero carbon as a global company by 2030.

Our Commitment to Equality, Diversity, Inclusion & Belonging:

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions.

Our ambition is to be an employer of choice and provide a great place to work for all our people.

We are an equal opportunity and affirmative action employer.

Women, minorities, people with disabilities and veterans are strongly encouraged to apply.

We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

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