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Brand Success Manager, Apparel

Faire

This is a Full-time position in Los Angeles, CA posted January 11, 2022.

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue.

At Faire, we’re using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe.

Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores.

With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement.

If you believe in community, come join ours.

About this role

We are looking for a results-oriented sales and account management professional to work with a portfolio of ~250 apparel brands.

You will be responsible for working with your book of business and hitting sales goals which would include, but are not limited to, ensuring they are utilizing Faire’s tools, upselling them onto new products and features we are launching, and handling their day-to-day success on Faire. 

What you’ll do

  • Develop relationships and find ways for clients’ goals to align with company goals
  • Drive product adoption and engagement amongst your book of business
  • Find opportunities and ways for brands to grow and drive revenue on the platform
  • Communicate changes, updates, and product roadmaps to your accounts
  • Supervise compliance and handle any issues related to platform abuse
  • Synthesize and measure feedback and ideas brought to you from your accounts
  • Collaborate cross-functionally to make brands successful (Design, Marketing, Customer Support, Product etc.)

Qualifications

  • 3-4 years of experience either in sales/account management/business development
  • Passionate about building relationships, particularly with small businesses
  • Enjoys sales and comfortable operating in a quota-based role
  • Cares about our customers and making them successful
  • Analytical and data driven –
    – can define critical metrics and measure progress/success for initiatives
  • Excited to join and can operate in a fast-growth, high-potential environment
  • Experience in the apparel industry a plus

Why you’ll love working at Faire

  • We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs.

    We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams.

    Every member of our team is an owner of the business and taking part in the founding process.

  • We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
  • We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie
    – not steal a piece from it.

    Running a small business is hard work, but using Faire makes it easy.

  • We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand.

    We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square.

We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global.

We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo.

To learn more about Faire and our customers, you can read more on our blog .

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.