Location: Sprinkles – The Grove (189 The Grove Drive, Los Angeles, CA 90036)
Bring the joy with us! As a Bakery Manager, you will contribute to the success of Sprinkles by managing bakery operations and personnel to create and maintain the Sprinkles Experience for our guests and associates. You will act as a company ambassador and embody the Sprinkles Culture including inspiring with innovation, exceptional guest service, and culture through the community. Together we create extraordinary moments.
Responsibilities:
- Support the General Manager in managing all areas of the bakery – associates, guests, and business.
- Assist in developing your team to work together to deliver amazing guest service.
- Foster an environment where each associate can grow professionally and personally while having fun at work.
- Conduct daily and weekly inventories.
- Support the GM in Scheduling
- Use proper credit card, and cash handling procedures including counting money, cash drops, deposits, and any other monetary duties.
- Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
- Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email or online.
- Manage shift expectations and contribute to the Sprinkles culture and experience
- Assist with all cleaning duties as stated on opening/closing and weekly checklists.
- Report to work as scheduled and fulfill requirements for duration of shift.
- Box, package, or plate cupcakes and other bakery goods as needed.
Requirements:
- A passion and love of the Sprinkles product, brand, and experience.
- A minimum of 1-2 years of experience in a full-time management position in a restaurant
- Ability to work a changing schedule including some weekends and holidays.
- Ability to communicate verbally and understand and follow written and verbal instructions
- Can work well under pressure while maintaining a consistent pace throughout your shift.
- Ability to be on your feet for hours at a time.
- Can lift at least 50 pounds, carry bakery items, bend, stoop, and reach.
Perks of Working with Sprinkles:
- Benefit options including Heath, Dental, Vision, Life, and 401K
- Paid time off
- Daily Pay option available to associates
- Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
- Opportunity to do good – Sprinkles partners with several charities and community organizations
- Family Friendly Hours
- Chance to be a part of special memories that happen daily in our bakery
- Development and growth opportunities
*Sprinkles is an equal opportunity employer
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