Responsibilities
In this position, you will provide administrative and patient care support to various ambulatory practices.
You will assist in coordinating patient flow throughout the clinic, from registration to discharge, process prior authorizations and complete Surgery Scheduling tasks.
You will work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
You will support different teams/ practices to cover illnesses, holidays, and leaves of absence.
This role requires a Team Assistant with a highly flexible, enthusiastic and proactive approach.
Travel to all UCLA Community practices throughout the greater Southern California area and being physically present at the job site is required.
Days and hours may vary depending on assignments.
Rapid same day response assignment capability for urgent situations in an environment involving a high level of activity.
Qualifications
Required:
Ability to be highly flexible, travel to multiple work sites within UCLA Health community based practices and work a variable schedule
Knowledge of major medical insurance plans and types of coverage provided
Experience working in a healthcare setting
Knowledge of medical terminology
Skill in using a PC with associated programs including Word, Excel, and E-mail, demonstrated work experience with a database computer program
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds
Ability to creatively integrate competing demands into a productive working environment
Skill in verbal communications to clearly convey complex problems in both formal and informal situations
Preferred:
Knowledge of specific specialty practice and workflows
Familiarity and knowledge of authorization process and managed care programs
Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs
Knowledge of hospital computer system and the various software products to perform administrative work
UCLA is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.