The Account Executive role is responsible for retaining existing company relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing clients by:
- Leveraging technology to ensure they see a return on current and future investments
- Identifying and developing additional revenue opportunities to add to their portfolio
- Maximizing employee and client usage of Paycom solutions
RESPONSIBILITIES
- Evaluate insights from client interactions, identify opportunities for further business process improvements, and prepare a compelling business case including pain points, cost justifications, and high-impact needs that can be addressed by Paycoms technology in order to achieve a designated quota
- Pursue upselling opportunities by successfully conveying how your client can achieve maximum usage of Paycoms technology
- Provide strategic recommendations to clients on ways to streamline processes, increase usage and value of their current portfolio, and expand solutions that align with their goals and initiatives
- Maintain relationships at C-level and throughout the organization in support of providing business solutions and tools
- Conduct the required amount of face-to-face meetings on a weekly basis, which should include a C-level executive
- Prepare a strategic agenda, review usage, system updates, identify needs and opportunities, and provide insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
- Ensure all needs and issues of the client are addressed quickly and delegate to the appropriate team within Paycom while maintaining a sales-oriented focus
- Prioritize high profile and high potential accounts by size, volume, usage, and potential for upselling opportunities
- Perform other duties as assigned
Education/Certification:
- Bachelors degree required
Experience Required:
- Sales experience is preferred
Skills/Abilities:
- Ability to influence and persuade
- Ability to work in fast paced, ever-changing environments and high pressure situations
- Ability to de-escalate situations and provide conflict resolution
- Self-directed with the ability to think independently
- Ability to conduct needs assessments for clients
- Ability to manage time and scheduling efficiently
- Professional presence with ability to present to Executive decision makers and large groups
- Willingness to help team members by sharing knowledge
- Excellent communication skills (telephone, oral, and written)
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.