As a Security Officer, Lobby Attendant you will be responsible for providing exceptional customer service to the residents, visitors, and vendors of the community. You should know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.
Job Requirements:
- Greet and welcome residents, guests, vendors and other visitors at the Front Desk in a welcoming and professional manner.
- Assist guest with inquiries in connection with the building services, hours of operations, key personnel, in-house events, directions, etc.
- Maintain the appearance of the Front Desk area, Lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Answer and direct incoming phone calls
- Address resident and guest concerns and questions
- Complete Daily Activity Report
- Receive and distribute resident parcels
Minimum Qualifications:
- Maintain the highest appearance standards (both personal and uniform) at all times to properly reflect the property.
- Expected to communicate in English language both verbal and written with a high degree of clarity.
- Must be customer service oriented.
- CA Guard Card
Benefits:
- Paid time off
- Health with Life Insurance
- Dental
- Vision
- 401(K) with match
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Employee Discount