Runner/Busser at Marco Polo

Runner/Busser at Marco Polo

Who will love this position?

An individual who is looking to gain experience in the food industry. 

Someone who has a passion for customer service and likes working within a team.
POSITION PROFILE:

The responsibility of the Busser/Runner is to maintain efficient service between kitchen and front of the house.

ESSENTIAL FUNCTIONS:

Ensure all orders leaving the kitchen meet presentation standards and guest requests

Knowledge of menu items

Ability to explain ingredients and preparation methods for each item

Knowledgeable of table/seat/station numbers, proper table set ups, capacity, and hours of operation

Deliver food and beverage items from kitchen/bar in prompt and neat manner

Inform servers and applicable team members of wait times and any product shortage

Assist server with food and beverage service to ensure guest satisfaction

Assist with clearing table settings and prepare table for resetting when needed

Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.

Perform any general cleaning tasks as assigned by supervisor/manager to adhere to health standards

Perform other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction
REQUIREMENTS:

Skills/Knowledge Required:

Has a strong working knowledge of and passion for the food industry

Displays a strong hands-on approach

Thinks critically and objectively

Guest service oriented

Current Servsafe Food Handler Certificate Required

Flexible schedule – must be available to work a variety of shifts
Ability to:

Perform job junctions with attention to detail, speed and accuracy

Prioritize, organize, and follow up

Be a clear thinker, remaining calm and resolving problems using good judgment

Follow directions thoroughly

Understand guest’s service needs

Work cohesively with co-workers as part of a team

Work with minimal supervision

Maintain confidentiality of guest information and pertinent hotel data
Physical Requirements:

Ability to carry up to 40lbs.

Ability to walk, stand, and bend continuously throughout the day.
Qualification Standards:

Education: High school certificate or equivalent

Experience: Previous experience preferred

Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
Palisociety is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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