Receives, sorts and processes mail, packages and other items.
Documents delivery data.
Prior customer service experience.
Heavy physical effort (up to 70 pounds)
UPS machines and other similar machines.
using hand truck, forklift or other material handling equipment.
Pallet jacks
Job Requirements:
- Communicate effectively with the courier coordinator about the courier schedule
- Maintaining all courier pickup and delivery
- Fill in as a courier on occasion
- Provide clients with efficient and timely courier services
- Transmit all incoming calls requesting courier services to appropriate courier staff via dispatch equipment in a timely manner
- Deliver courier items to destination on a daily basis
- Provide detailed directions of geographic locations to courier personnel
- Prepare and maintain all courier paperwork including courier manifests, work orders, media retrieval orders, and media transfer manifests
- Participate in creating, constructing, and organizing all courier routes
- Pick up, and processing of all courier items, interoffice mail, newspapers, magazines
- Follow directions or use maps to locate client offices/sites as specified in the courier request form
- Coordinating and assisting location leadership in all aspects of the courier operation to ensure proper routing and manifesting of inbound and outbound shipments into the tracking system
- Maintain equipment and motor vehicles used by the couriers (each courier be responsible for own vehicle)
- Fill the motor vehicles with fuel
- Purchasing special order and non-stock items that can be obtained from local vendors (courier)
- Communicate all issues that impact the quality or timely completion of the process to the Operations Manager
- Learn courier route and carrier delivery services provided at multiple hospitals
- Drop off’s from office to facility and from facility to office on a daily basis as established by Assitant Manager and Manager of Operations
- Meet safely and timely pick-up and drop-off routes from office to facility and facility to office
- Receive charts in using daily discharge tracking system