Program Assistant

JOB SUMMARY: •Assists with academic program activities (e.g., scheduling, meetings, curriculum development). Researches academic programs and/or classes. Performs administrative functions related to accreditation and program review. •Performs duties associated with scheduling, organizing, and operating conferences, seminars, and events. Investigates and recommends vendors for services, oversees material production and distribution, coordinates logistics, and serves as liaison with internal/external vendors. Plans and schedules calendars based on consultations, and resolves calendar conflicts. Arranges travel in compliance with unit, university, and sponsor policies. •Drafts and/or generates routine communication items. Coordinates production (e.g., formatting, copying) and dissemination of documents (e.g., presentations, course handouts, grant proposals). Coordinates distribution of academic program materials (e.g., newsletters, class notifications). •Processes and monitors routine financial transactions, and researches and resolves discrepancies. Maintains office supplies and equipment and obtains vendor quotations, as needed. Coordinates office relocations as required. •Provides customer service, and performs administrative and clerical tasks and duties as needed to ensure programs are supported. Serves as the point of contact for general maintenance, health and safety, and other facility concerns within assigned units. Reports any incidents or potential safety problems to appropriate representatives. Tracks completion of required training for relevant stakeholders. •Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time. JOB QUALIFICATIONS: Minimum Education: Bachelor’s degree. Combined experience/education as substitute for minimum education. Minimum Experience: 0 – 6 months Minimum Field of Expertise: Excellent interpersonal, oral, and written communication skills for interacting with both domestic and international stakeholders. Demonstrated attention to detail. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads Preferred Education: Bachelor’s degree Preferred Experience: 1 year Preferred Field of Expertise: 1 year of experience in higher education. Customer Service Experience.

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