Who We AreAlene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world’s most recognized retail, boutique, and cosmetic brands.
With our headquarters in New Hampshire and locations in Ohio and New York, we’ve been in business for over 25 years.
We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work.
We have been selected as a ” Best Company to Work For” in 2020 and 2021 by Business NH MagazineThe PositionWe are seeking a Training Coordinator to join our Business Systems Training and Transformation (BSTT) team.
BSTT is a part of the IT department.
You would be responsible for leading associates in the use of the Enterprise Resource Planning (ERP) system to the business advantage while following industry best practices.
You will create, store, and distribute training documentation.
You will also be responsible for developing and conducting training sessions with new and existing associates.The LocationWe are located at 1 Bon Terrain Drive, Amherst, NH, but will also be supporting our Milford, NH facility.
The position is onsite.
Please note that we are taking precautions on Covid-19 based on the Centers for Disease Control (CDC) recommendations as well as state and local guidance.Who We Are Looking ForWe are looking for someone who has at least 2 years of experience in software training.
This experience must include experience with ClickLearn or similar software.
You should have good interpersonal skills as you will be working with associates at all levels in the organization.
You should have experience using ERP systems like IFS, Oracle, Epicor, or another comparable Tier 2 ERP system.
Ideally, you should have ERP implementation experience.Additional Job Details:Design training materials and focused sessions around transactional business processes within IFS ERP, True Commerce EDI, and related business systems.Perform regular documentation audits on existing documentation with process owners.Manage effective training documentation creation, storage, and delivery.Deliver employee onboarding for business systems and manage onboarding process and documentation.Deliver training or re-training sessions on key business processes and systems.Collaborate with business areas to design and facilitate the implementation of new or improved business processes.RequirementsRequired Qualifications:2 years of experience in software training, including development of training material in ClickLearn or similar software.Experience with IFS, Oracle, Epicor, or comparable Tier 2 ERP system.Evidence of continued learning or education.Preferred Qualifications:ERP implementation experience is preferred.Strong written and verbal communication skills.Good interpersonal skills with experience in cross-functional requirements gathering.BenefitsAlene offers a host of competitive benefits for full-time employees, some of which include: Medical, Dental, and Vision with a Healthcare Reimbursement Account, 401(k) with company match, Basic Life Insurance (100% company paid), Employee Assistance Program, Flexible Spending Account, Paid Holidays, Paid Time Off, Voluntary PTO Donation Program, Tuition Reimbursement and “Alene Gives Back” – our paid volunteer program.Alene Candles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Should you require assistance completing this application or during any phase of the interview process, please contact recruitmentalene.com or call 603-673-5050 and ask to speak to Human Resources.
We will make every effort to accommodate your needs in a reasonable amount of time.