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AIT Worldwide Logistics: Domestic Operations Agent

AIT Worldwide Logistics

This is a Full-time position in Los Angeles, CA posted May 9, 2022.

Wake up each day to be part of a movement.

A movement to make an impact.

A movement to go for it.

A movement to provide solutions.

A movement to be empowered.

A movement to do the right thing.Our people deliver.® AIT is seeking a Domestic Operations Agent to join our teamEmpowerment, active listening and creative thinking are a few attributes AIT teammates exercise to deliver a world-class customer experience.Forbes names AIT Worldwide Logistics one of America’s Best Employers in 2022 Come join us at AIT and see why our employees rank us among the best places to work.Position OverviewThe Domestic Operations Agent has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.What You Will Be Doing Day-to-DayMaintain day to day communication and customer service directly with customerShipping and receiving customer inventory both domestic and internationallyMaintaining accurate customer inventoryReporting of any damages and/or defective inventory packagingEnsure paperwork, labeling and scanning for accuracyCoordination/scheduling of carriers to meet shipping deadlinesResponsible for processing monthly inventoryother duties as assigned What We Look For In TeammatesA team player who works well with others – being respectful to our teammates is a Core ValueA strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture Other Skills We Hope To SeeAssociates Degree or equivalent2-3 years of warehouse and inventory management is preferred but not requiredFreight Forwarding experience a plusSpanish is a plusProficient in MS Word, Excel, SAP and AS400 experience is helpful but not requiredHigh attention to detail and ability to work independentlyHigh level of organizational skillsTeam Player focused attitudeTime management is extremely important to meet customer deadlines in a fast-paced, high-volume work environmentWhat AIT Can Offer YouGrowing company with a record year in performance that continues to scaleOpportunity to drive significant changes in our station with an ability to make an impact across the organizationHands-on and passionate CEO who understands the importance of hiring great talent – passionately caring for co-workers is a Core ValueLaid-back and open-door work environmentHigh Performance culture with a focus on a growth mindset where continuous improvement is embracedOpportunity for advancementCompetitive compensation & benefits packageGenerous paid time offTuition assistance for your personal developmentVolunteer program – it’s also a Core Value – we actively engage in our communitiesAbout AIT Worldwide LogisticsAIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components and finished goods.

For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences.

Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget.

With expert teammates staffing more than 85 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.

If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218 or email your resume to