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Lead Merchandiser – Salesforce / Demandware


This is a Full-time position in Los Angeles, CA posted June 10, 2021.

Who We Are
Our singular mission is to help people feel better naturally.

We believe that when people feel better, they’re freer to do what moves them.

We’re committed to continuous innovation and surround ourselves with specialists, thought leaders, and experts
– inside and outside of the office.
We’re dedicated to leading the tech wellness industry, and that starts with our employees.

If you thrive in creative environments, are concerned with big, innovative ideas, love to collaborate, have an entrepreneurial spirit, and are driven to succeed, get in touch with us.

Together we can push the limits of what can be achieved for everybody.
Who We’re Looking For
We are looking for a Lead Merchandiser to join our growing eCommerce team.

This position will report into our SVP of Digital & eCommerce.

The Lead Merchandiser will manage key aspects of the Therabody digital experience across e-commerce sites and other digital platforms.

Knowledge of Salesforce Commerce Cloud B2C (Demandware) is required.
Key Responsibilities
Manage and execute e-commerce projects from digital roadmap.

Manage merchandising on site to ensure the categorization, imagery, copy, translations, pricing and promotions are accurate and meet Therabody guidelines.

Utilize product catalog web application to build on-line category and product groupings as directed by merchants and marketing initiatives.

Create and accurately implement new campaigns; including promotions and website content.

Review competitor websites to ensure industry alignment with categorization, promotions and trends.

Act as liaison to resolve customer or merchandise related issues with our customer service team.

Prepare weekly and daily reporting for e-commerce management team to aid in accurate seasonal plans and strategy creation.

Perform all other assigned duties.

The Right Person Would Have
Communication Expert: Communicates with tact and diplomacy; written communication is clear, concise, and understandable.

Troubleshooter: Identifies digital related problems and uses understanding of the platform to come to a reasonable solution.

Born with Initiative: Actively influences events; takes action beyond what is necessarily called for.

Planner and an Organizer: Organizes work and initiates action to achieve optimal results; meets established schedules and plans.

Innovator and Changer: Generates innovative ideas; simplifies and/or improves procedures; encourages and supports innovative ideas and planned risk-taking.

Poses Decisiveness and Risk Taking: Able to make decisions and take action without unnecessary delay; able to consider alternatives and make decisions in spite of uncertainty.

Quality Assurance: acute attention to detail follows QA processes and procedures and is consistent and accurate with their deliverables.

Required Minimum Experience
Knowledge of Salesforce Commerce Cloud B2C (Demandware) is required Experienced with analytics platforms and web traffic reporting 1-2 years of experience in an e-commerce organization Proficient in Microsoft Office applications Experience with tools such as JIRA, Confluence, Slack
Location: Los Angeles, CA
Therabody is committed to diversity, equity and inclusion.

We will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, genetic information, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status.

We will strive to provide an environment free of discrimination to our team members, customers, guests, and suppliers.

We seek contributors from all backgrounds and walks of life to join our team, and we encourage our employees to bring their empowered, passionate, and authentic selves to work every day.