Operations Specialist I – Payroll/Billing/Contracts

Cross Country Healthcare is looking for top talent to join our team

 

Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging nearly 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

Cross Country Education, a subsidiary of CCH, has over 50 years of combined expertise servicing the education industry, providing a wide range of services to our educational partners in meeting their individual needs including special education and substitute services.

BASIC PURPOSE: 
The Ops Specialist I-Payroll and Billing is responsible for reviewing a high volume of payroll/billing records weekly. They send weekly/monthly invoices. They are responsible for quality control checks, employee/payroll liaison, updating employee files and preferences, updating billing contacts and preferences, assist with processing high volumes of weekly or monthly invoices, responding to billing inquiries. May handle special assignments. Works with minimal supervision.
ESSENTIAL FUNCTIONS:    
•Send Sub Friday Placement Records
•Upload Active Employee Lists for ITES and DE
•Payroll data entry, as needed (late timesheets/service logs)
•Create LT Payroll Report (Excel spreadsheet)
•Review/double check ITES payroll data entries
•Reconcile/resolve timesheet discrepancies
•Process Sub Placement Record changes
•Follow-up regarding missing timesheets/service logs
•Print, review and update flag report/flagged jobs
•Print and review multiple SpEd payroll reports
•Enters reimbursements/referral bonuses/trainings
•Enter sick and vacation hours
•Enter incidents
•Send Subs Sunday Placement Records
•Send SpEd Wednesday Placement Records
•Updates employee files
•Updates billing contact information
•Assist with preparation/processing weekly and monthly invoices
•Send invoices
•Communicates with clients and employees
•Monitor payroll and invoice email inboxes
•Maintain timesheet records
•Quality control checks.
•Answer phones.
•Other duties and projects as assigned
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.

QUALIFICATIONS:
?1 year of business experience in related field
?1 year of data entry experience required
?1 year of payroll or accounting experience required
?Customer service, sales and/or marketing experience a plus.
?Strong Computer/Technological skills using Microsoft Office programs (i.e. Excel, Word, and PowerPoint)
?Strong problem solving and analytical skills.
?Ability to communicate effectively.
?Strong time management and organizational skills.
?Knowledge and ability to work with word processing, spreadsheets, and database systems
?Experience using Google Drive (i.e. Google Docs, Google Sheets, Google Forms)

EDUCATION:
?High School diploma or equivalent required. 
?Some college preferred. 
?or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 

WORK CONDITIONS: 
•Open work area in an office environment. 
•Must be able to remain in a stationary position 80% of the work schedule
•Must have the ability to work in a fast-paced, rapidly changing environment, while maintaining a calm demeanor and positive attitude during stressful situations.
•Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom. 

REMOTE WORKER: (Temporary Status-COVID)
?Must be able to successfully dedicate full attention to job duties during work hours
?Must have an office like environment to work in with minimal noise and disruption
?Must have reliable high-speed internet and the ability to connect equipment directly to a modem or router 
?Must meet all standards and requirements of the Company’s Telecommuting Policy
#CB#IND_1IND_2

Benefits

 

Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance

 

Cross Country Healthcare is an EEO employer – M/F/ Veteran/Disability

Other details Job Family Recruitment

Job Function NMGR

Pay Type Hourly

Hiring Rate $18.50

Travel Required No

Required Education High School

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