Overview:ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVECULLIGAN OF SYLMARCulligan of Sylmar is currently seeking an Entry Level Customer Service Representative to join our office support team.
Pay starting at $16 per hour with bonus opportunity!
This position is perfect for someone looking to move in to an office environment and loves helping customers.
Hours of operation are between 8am-5pm, no evenings or weekends!We have a dynamic team and we are looking for another member who will represent our brand and create lifetime customers.
This is the perfect career for someone who has excellent work ethic and attention to detail.
If you are looking to make the leap to a career in customer service and you pride yourself on being solution-focused, this is the position for you!WHY SHOULD YOU WORK FOR CULLIGAN?We are an Essential Employer!Great full time, Monday-Friday 8am to 5pm work schedulePay starting at $16 per hour with opportunity for monthly bonus!Paid time offFull benefits package including 401k with company matchCareer advancement opportunitiesStable and growing, family oriented companyWe like to promote from within!Use of free Culligan equipment in your home!Hall’s Culligan is committed to the safety and well-being of our employees and our customers.
We provide all of our employees with the proper personal protective equipment (PPE) and sanitization supplies to safely perform their job in the field and office.
Employees are following the proper CDC guidelines and practicing social distancing.
The latest technology allows our field employees to communicate with customers prior to their visit in order to avoid close contact and keep everyone safe.Responsibilities:Answer incoming calls from our very important customersResolve any product or service related issues; follow up to ensure complete customer satisfactionSchedule deliveries, dispatch service technicians and/or route representatives to customer locationsTake payments and maintain customer records by updating account informationHandle collection calls and maintain financial accounts by processing customer adjustments when necessaryPrepare and maintain compliance and regulatory reporting (scheduling reports, open call, monthly maintenance reports, etc.)Qualifications:Ability to prioritize tasks in a fast-paced fun environmentStrong work ethic (honesty and integrity are key for this position and to our organization)Excellent communication skills including helpfulness and patience in dealing with fellow employees and external customers and vendorsExceptional problem solving skillsAbility to work independentlyProficientcy in Microsoft Office preferredCustomer service and multi-line telephone experience preferred Ready to apply?
Email your resume directly to our hiring manager Lupe Talavera ltalavera@hallswater.com or apply through our Career Center at https://careers-hallswater.Icims.Com.
Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T.
physical, as applicable Benefits: Our company always offers opportunity for advancement, competitive pay, and comprehensive benefits including Health, Dental, Vision Insurance, Company Paid Life + the option for additional supplemental life insurance, Disability, Critical Illness, and Accident supplemental plans, Flexible Spending Accounts, 401(k) with generous company match and Paid Time Off.
Hall’s Culligan is proud to be an Equal Opportunity Affirmative Action Employer and encourages minorities, females, veterans and those with disabilities to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
We will consider qualified candidates with criminal histories in a manner consistent with applicable law.
Hall’s Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties.
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