[Customer Service / Remote]
– Anywhere in U.S.
/ Competitive Pay
– As a Customer Support Rep you’ll: Respond to customer questions and issues via phone and email; Answer incoming customer support calls, evaluate issues, and prioritize incoming requests for assistance from users experiencing problems with product and services; Use computer applications to identify, track, and resolve customers’ issues; Handle and resolve Tier 1 customer issues to achieve high customer satisfaction; Appropriately escalate Tier 2 customer issues to support engineering teamHiring Fast >>