Veterinary Customer Service Specialist – Reception

Do you love helping people and pets?Do you want to be a crucial member of a Team that helps pets see again?Do you want to work in a compassionate work environment?

Rediscover your passion for helping people as you join a team of exceptional Veterinary Professionals, committed to medical and surgical excellence in an empathetic, friendly and fun environment.

Come work in an environment where excellent patient care is prioritized and meaningful client relationships are encouraged.Join the Animal Eye Guys Team as a Veterinary Technician for our Coral Springs and Fort Lauderdale locations.Who We Are: Animal Eye Guys of South Florida was founded in 2012 by Dr.

Robert Swinger and a single, tenacious employee that served as technician, receptionist and public relations specialist in one Eight years later, we have only continued to grow to serve multiple counties throughout Florida from 7 different locations.

We are pleased to say, our first employee remains a valued member of our Animal Eye Guys Team to this day.

We contribute our success to the same sense of duty that wed with eight years ago
– provide a memorable experience to each and every client through our over and above standard of care and our ability to educate our pet parents on the healthcare concern at hand.

Our Opportunity: Animal Eye Guys of South Florida is searching for a full time Client Care Specialist to work at our Coral Springs and Fort Lauderdale locations.

Characteristics of the candidates we are looking for include being compassionate, enjoy listening, eager to solve problems, and having a passion to be helpful.

Candidates that are optimistic, outgoing, social and looking for long term employment are who we are looking for.What you’ll do: Create the first impression of our practice to all new clients and nurture existing relationships with established clients in person and over the phone.Provide premier customer care creating a memorable and lasting impression while exuding a caring, confident, and driven interaction with our clients.Checking in and out clients for appointments, taking payment for services, answering multiple phone lines and answering questions specific to our specialty at the front desk of our clinic.

What you’ll need: Outgoing, bubbly and social personalitySpot on written and verbal communication skillsInterest in learning about Veterinary OphthalmologyA love for animalsAn enjoyment to cultivate customer relationshipsStrong typing skills (minimum 45 wpm) Flexible schedule, nights, holidays and weekend availabilityAbility to work Monday through SaturdaysFinesse in handling challenging client interactions over the phone, via email and in personHigh School Diploma or 3 years of customer care experienceBilingual in Spanish strongly preferredCornerstone experience is a plus The Benefits:Just as hard as we work on taking care of our patients, we do the same for our amazing employees.

Aside from being a part of a team that makes a difference in animals lives every single day some other benefits include: Uniform AllowanceMedical, Dental, and Vision InsuranceWellness Plan401k with employer matchingPTOPet Care and Pet Food Discounts We are a rapidly growing business and are looking for stellar candidates to join our family.

If you can converse with customers, build relationships and leave clients saying WOW we want to hear from you Life is short so why not work somewhere AWESOME?

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