As the legal receptionist you will be the first point of contact for our company.
Our receptionist must be organized, dependable, flexible, be able to multitask and be computer literate.
The legal department receptionist duties will include offering administrative support for attorneys and paralegal staff by answering incoming phone calls and client inquiries regarding their immigration case.
You should have a pleasant personality, as this is also a customer service role.
You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations.
Multitasking and stress management skills are essential for this position.
This position would be reporting to the Lead Client Relations Specialist.
Responsibilities
Answer, screen, and forward high-volume incoming phone calls
Answer all incoming calls politely and professionally
Route calls to appropriate team member
Take messages from clients when necessary
Task call backs to the appropriate team member
Provide fundamental and accurate information in-person and via phone/email
Use various forms for effective correspondence
Perform data entry and general administrative tasks
Update calendars and schedule meetings
Qualifications
Are bilingual (English/Spanish) with written and verbal proficiency
Familiarity with Immigration Law
Professional attitude, appearance, and phone etiquette
Solid written, verbal, organizational, and communication skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Reliable and strong work ethic
Proficient in Microsoft Office, Microsoft Excel, Google Spreadsheets, Google Drive, and CLIO (Preferred)
Here at the Matian Firm, we offer medical, dental, and vision insurance.
We have a great compensation package including a 401(k) plan.
Some perks include catered lunches, complimentary parking, paid time off, and more!
Come be apart of our growing firm and its opportunities for your career development.
You will learn and develop alongside a team of professionals who aim to excel in the legal industry.
The Matian Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics.
We are dedicated to providing an inclusive, open, and diverse work environment.