At Aqua, a subsidiary of Essential Utilities, Inc., we know that water is a precious resource
– one that plays a critical role in sustaining life.
That’s why we take seriously our mission: protecting and providing Earth’s most essential resource.
At Aqua, we are guided by a set of principles that embody the character of our company and inspire our work together.
They are embedded within our business practices and our behavior.
We are proud to be united by integrity, respect and the pursuit of excellence to be the best we can be for the customers and communities we serve.
Together, the women and men of Aqua, a subsidiary of Essential Utilities, Inc.
serve 1 million customers across eight states.
Aqua uses science, technology, capital investments, and amazing talent to provide communities with clean, safe drinking water and responsibly return wastewater to our rivers and streams.
Join our team and make a differenceWe have an outstanding opportunity for an administrative professional to join Aqua Virginia on a full-time, direct basis as our Business Administrative Assistant at our office in Rockville, VA This person will support our State President with coordination and contract preparation (related to the installation of new assets, service extensions, processing of applications for service, and completion of administrative requirements).
This person will also assist the President with statistical data analysis related to utility operations and coordination of internal / inter-departmental program support activities, commission filings, and other projects (as assigned).ESSENTIAL DUTIES:Prepare contracts, agreements, letters, and related documents for utility services or extensions.
Serve as the primary Point of Contact to coordinate the processing and approval of service connection requests; this involves organizing and maintaining new business files as well as creating status updates.
Prepare management reports including contracts & deposits processed, projected new services, and reports on new connections & lot closing (on a daily, monthly, quarterly, and annual basis).Act as a Liaison between Aqua Virginia, Developers, and others with respect to new business matters; this involves coordinating review of requests for water main extensions, wastewater capacity availability, and other requests for capacity & service with internal departments (including Operations, Engineering, and Corporate Development).Assist the President with business development documentation.Provide administrative support to company leadership for Commission filings as well as assistance on data requests from public agencies & staff.Maintain project tracking spreadsheets for each region of the state.Collect fees for applications, taps, extensions of services, and capacity fees.Support emergency response actions and service disruptions.Assist with other administrative duties, as directed by the President for support of overall company operations and initiatives.QUALIFICATIONS / REQUIREMENTS:High School Diploma (or equivalent) is required; completion of a College Degree is a preferred3 years of professional experience working with administrative functions; experience supporting business management is preferred.Proficiency with Microsoft Office applications (e.g.: Word, Excel, PowerPoint, etc.).Excellent analytical skills; experience working with the development of data-driven reports is preferred.Excellent communications skills (written & verbal).Strong customer service skills.Proven ability to work well under-pressure.Proven ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.A team player demeanor with the ability to work effectively and multi-task in a team-focused environment.Previous experience in the Utility industry, especially in a water/wastewater environment, is a plusCOVID-19 Vaccination RequirementsSeasonal employees / Summer internships are excluded from these requirements, however vaccinations are preferred.
Essential Utilities and its subsidiaries, including Aqua, Delta, and Peoples Natural Gas, require new hires to be fully vaccinated against COVID-19, where allowable under the law.
Proof of vaccination must be provided prior to your first day of employment.
If you are unable to be fully vaccinated due to a medical or religious exemption, you will be required to apply for an exemption on your first day of employment with Essential Utilities.
As part of the process, you will be required to provide information and/or documentation to Human Resources about the reason(s) you cannot be vaccinated.
If your request for an exemption is not approved, then your employment may be terminated.Aqua, a subsidiary of Essential Utilities, Inc.
is an Equal Opportunity / Affirmative Action employer.
Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.Aqua, a subsidiary of Essential Utilities, Inc.
is committed to providing reasonable accommodation to individuals with disabilities.
If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).