Clinical Support Specialist SUMMARYResponsible for client files and heavy data entry; disperses client information to referral and contracting sources; schedules appointments; gives information to callers as needed.ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWINGOther duties may be assigned as necessary.Responsible for record-keeping duties associated with child and family files at assigned branch office.Creates charts for new children and families admitted into the program within 24 hours or the next business day as indicated.Maintains all children and family charts in an organized fashion.Organizes and maintains database and file system and files correspondence and other records.May be required to drive ACFM vehicles, be insurable with our auto insurance provider, and complete Arrow’s vehicle training.Perform all duties within contract, state and federal regulations, Arrow policy, and COA standards.Supervisory responsibilitiesThere are no supervisory responsibilities for this position.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education, Licensure and/or ExperienceThe Clinical Support Specialist shall hold at minimum a High School diploma and possess one year of related experience.
Bachelor’s degree preferred in a related field and possess one year of related experience.
Language SkillsAbility to read and comprehend simple instructions, short correspondence, and memos.
Ability to communicate effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the organization.Mathematical SkillsAbility to apply basic mathematical concepts such as fractions, percentages, ratios, and proportions to practical solutions.
Reasoning AbilityAbility to apply common sense understanding to carry out simple one or two-step instructions.
Ability to deal with standardized situations with occasional variables.
Other RequirementsValid driver’s licenseProof of current Auto Registration, Inspection and InsuranceDriving Record (three years) from the state in which the driver’s license is validMust submit to and pass a pre-employment drug test.Must submit to and pass random drug tests during employment.Must successfully pass all background screens as required by the state.Must be 21 years of age or older.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is required to be physically fit as indicated by the requirements below.
The employee is also regularly required to use hands to finger, handle, or feel; and talk or hear.
The employee frequently is required to stand, walk, and reach with hands and arms.
Specific vision abilities required by this job include close vision, and ability to adjust focus.
While performing the duties of this job, the employee may have occasional contact with cleaning solvents, aromatics and nuisance dusts.
Some locations may require PCM (Professional Crisis Management) Training.Other physical requirements specific to this job: Occasionally required to lift/carry up to 50 lbs.
Occasionally required to push/pull up to 50 lbs.
Occasionally required to climb stairs Occasionally required to bend, stoop, crouch or required to stand from a kneeling position, with both knees down, 5 times in one minute Key: Constantly: (67-100%) 6-8 hours Frequently: (34-66%) 4-6 hours Occasionally: (0-33%) 1-3 hoursWork EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.