Job DescriptionDescription: Back Office Support Position Responsibilities Time entry Receive the daily recap sheets from field employees and reconcile with electronic time entry system.
Make updates as necessary and submit for approval.
Dispatching functions The primary dispatching function is performed by a dedicated department, but there are times when immediate or last-minute changes are required.
This position will have full dispatching functionality and will perform those tasks for situations, such as: Last minute workload adjustments in the morning due to absences Shift workload changes based on leaks or other emergencies Assign & complete large building ERT orders Pull in additional orders to employees with availability Resource Scheduling Update the PCAD application to reflect available daily resources Absence tracking Employees not reporting to work are expected to inform management.
Those notifications need to be logged, tracked, and reported.
Vehicle tracking Each of the 120 employees has their own vehicle and they often change locations or are down for maintenance.
The status and location of all the vehicles needs to remain up-to-date.
Assist Supervisors in managing CCG tools and devices Each of the 120 employees has specialized tools and devices to assist them in their tasks.
Assist the Supervisors with keeping track of available supplies and taking steps to repair or replace as needed.
Facilitate annual and ad-hoc training sessions Training sessions are often held to pass along new or changed information in policies or procedures.
This position may help in coordinating those sessions and delivering the material.
Note taking Panel meetings with field employees are held to address certain issues as they come up.
A note taker is needed to keep the record of all discussions in those meetings.