Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.
Destination Monro – Your Career is Here!
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity – we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here.
Job Description
Job Summary: The Human Resources Business Partner leverages cross functional partnerships to foster a positive and rewarding Teammate experience. The HRBP’s focus is to deliver value-added service to management in alignment with the business objectives of the organization. This position is responsible for maintaining an effective level of business literacy in order to support leaders in cultivating an industry leading employment experience for Teammates.
Essential Functions:
- Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reduce legal risks and ensure regulatory compliance; serve as conduit between corporate HR and field teammates to ensure clear, consistent and transparent communication through the organization
- Consult with line management to provide guidance on a variety of employment matters
- Manage and resolve complex employee relations issues
- Conduct effective, thorough and objective investigations
- Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provide guidance and input on business unit restructures, workforce planning and succession planning
- Provide HR policy guidance and interpretation
- Perform other related duties as assigned
Management Responsibility:
The Human Resources Business Partner is an individual contributor to the Human Resources Team and regularly collaborates with other HRBP’s and HR personnel within Monro. This position operates under the general direction of the HR Business Partner Manager.
Qualifications
Education and Experience:
Bachelor’s degree (HR or related field of study preferred), with a minimum of 5 years of Human Resources Generalist experience (multi-unit retail preferred) and a minimum of 3 years’ experience resolving complex employee relations issues, or the equivalent combination of education and experience.
SHRM/HRCI Certification strongly preferred.
Knowledge & Skills:
- Excellent interpersonal and communication (written and verbal) skills with ability to interact effectively with all levels in the organization
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
- Proficient with all Microsoft Office applications with the ability to learn new and existing company specific software applications
- Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
- Ability to understand the business and proactively identify and address points of teammate dissatisfaction to continuously improve the teammate experience and increase teammate retention
- Excellent attention to detail
- Strong organizational skills with the ability to manage multiple initiatives and change focus quickly in a fast-paced environment to meet business needs and established deadlines
Work Environment & Physical Requirements:
This job operates in a professional office environment with exposure to automotive shop and warehouse environments when visiting field locations. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines. Position requires incumbent to see, hear, speak, and sit/stand for prolonged periods of time at a desk and working on a computer.
Ability to work weekends and holidays as needed.
Ability to travel to field locations 15% of the time.
Additional Information
Benefits
- Health Insurance
- Dental Insurance
- 401K Retirement Plan with Company Match
- Paid vacation
- Paid Holidays
- Career Development
- Employee Discounts
Your next Destination!
Growth Opportunity:
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our Service Managers receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of Automotive Professional.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.