E-Commerce: Customer Service Rep / Office Assistant
We are an e-commerce office furniture company located in Los Angeles, CA.
We are a professional seller on Amazon & eBay and seeking an experienced Amazon & eBay seller specialist / Customer Service Rep to help & manage our online accounts.
Duties & Requirements:
Provide assistance to our customers by responding to inquiries and resolving any issues that may arise both through emails & phone calls.
Process Returns & Exchanges Assist with order creation, order cancellations, product damages/defects, and RMA Create new listings on eBay, Amazon and our website.
Handle feedbacks and product reviews Help with sales Familiarization with product knowledge, providing customers with product information Great computer skills, X-cart, eBay & Amazon marketplace experience.
Fast learner and attention to detail
Job Type: Full-time