SUMMARYThe is responsible for execution of the Bank’s fraud program.
This includes assistance with program development, oversight and monitoring to ensure prevention, timely identification and resolution of Company fraud risks across the organization.
The position will collaborate with business units to ensure fraud risks are considered in the development of business initiatives.
Ensures compliance with established Company policies and procedures, laws and regulations.Ensures compliance with established Company policies and procedures.
Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit Reporting Act, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act.ESSENTIAL DUTIES1.
Assists with the development, performance and maintenance of the enterprise fraud risk assessment through partnership with business unit management and the Risk Manager, considering both potential internal and external fraud.2.
Assists with development and implementation of a fraud framework and program to detect and monitor fraud.3.
Executes anti-fraud strategies to reduce and manage financial loss from fraudulent activities.
4.
Collaborates on development of controls to prevent fraud losses.
5.
Informs CRO of decisions on disputed transactions and/or suspect activity flagged for investigative review.
6.
Leads investigations of fraud incidents and collaborate with appropriate business units to identify and address root causes.
7.
Assists in developing and maintaining metrics for managing and reporting fraud risk to management and the Board.
8.
Assists in developing, implementing and maintaining enterprise policies and processes to mitigate fraud risk while ensuring an appropriate balance between risk management and customer experience.9.
Collaborates with business unit management to establish fraud risk management protocols, detective and preventive fraud controls, and to assess the effectiveness of controls for fraud risks.
10.
Coordinates with business units, compliance, information security and BSA as needed to ensure timely and appropriate response to suspected fraud.
11.
Collaborates closely with BSA department to ensure appropriate suspicious activity reporting is completed.
12.
Serves as subject matter expert regarding fraud functions, systems and policies.
13.
Identifies, configures and implements fraud detection tools, and refine detection calibration to maintain optimum tradeoff between fraud risk management and operational efficiency.14.
Implements and monitors real-time fraud warning queues, authorization systems, and fraud risk management applications.
15.
Interacts appropriately and professionally with Regulators and auditors as requested.16.
Treats people with respect; keeps commitments;inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.17.
Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
18.
Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.19.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions.
The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.20.
Performs duties specific to the position and other functions as assigned.MINIMUM REQUIREMENTSThese specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.
The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.
Individual abilities may result in some deviation from these guidelines.
Bachelor’s degree from a college or university preferred; and five (5) or more years of experience and/or training in preferably within the financial services industry; or the equivalent combination of education and experience.
Minimum of three (3) years related experience in fraud risk management responsibilities in either an operating or oversight function.
Extensive knowledge leading and managing fraud risk assessments.
Solid presentation and reporting skills of in-house tools and databases; heavy understanding within Microsoft Office (Excel, PPT, etc.) Working knowledge in bank operations and lending products and services and other bank operational policies and procedures Working knowledge of enterprise risk and related controls.
Ability to collaborate to achieve objectives, influence others, build teams and communicate effectively with senior management.
Basic skills in computer terminal and personal computer operation, mainframe computer system, word processing, typing and spreadsheet software programs to meet the needs of the position.
Basic math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio andpercent, including the drafting and interpretation of bar graphs.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees.
Thorough understanding of management procedures; ability to plan department or Company activities (setting objectives, developing strategies, budgeting, and developing policies and procedures); initiative to organize various functions necessary to accomplish department or Company activities; effectively staff (selecting, training and developing employees); directing employees towards the desired objectives (delegating, motivating, resolving problems); controlling the function (developing performance standards, measuring results, taking corrective action and rewarding employees as appropriate).
Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
Ability to work with no supervision while performing duties.
Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.We are an Equal Opportunity/Affirmative Action Employer.
All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other characteristic protected by law.
We will consider all qualified applicants regardless of criminal histories, in a manner consistent with the requirements of all applicable state and local laws and regulations.
Applicants must be currently authorized to work in the United States for any employer.PI137238391