Job Summary
Responsible for the efficient operation of a retail store. Manages and leads store staff to achieve established goals for sales, production, customer service, payroll, safety and expense control. Closely collaborates with Store Manager to achieve store standards and goals.
Responsibilities
1. The Store Manager in Training supervises 9-35 staff when acting as Manager-on-duty.
2. Supervisory responsibilities include assisting in interviewing, and training employees; planning, assigning, scheduling and directing work; providing input to appraising performance appraisals; recognizing, developing employees; addressing complaints and resolving problems.
3. Ensures excellent customer and staff relations.
4. Under guidance of Store Manager, achieves financial objectives by monitoring weekly budget; analyzing variances; and initiating corrective actions.
5. Manages and ensures donated goods are processed timely and meeting quantity and quality goals.
6. Provides a safe environment for employees and customers; through training and guidance while maintaining safety established standards. 7. Follows up on all assigned projects.
8. Reviews store merchandising needs on a daily basis; makes determination on production needs to support daily goals and upcoming promotions.
9. Ensures store asset control and security policies and procedures are enforced.
10. Monitors and maintains sales floor, production area, structural, electrical, store equipment, landscaping, housekeeping, loss prevention and safety in GRS standards.
11. Gives corrective feedback under direction of Store Manager.
12. Responsible for providing proper training in auditing procedures, customer relations, regulatory compliance and reporting.
13. Attends meetings and training as required.
14. Ability to move minimum 25 lbs. at times.
15. Must be able to work weekends, evenings and holidays.
Experience
• 1-3 years of supervisory experience in a customer focused management role.
• Ability to handle confidential information.
• High school diploma or general education degree (GED) required. College degree helpful.
• Ability to multitask projects of varying scope and complexity with minimum supervision.
• Must be PC proficient. • Strong Communication, training, developing and interpersonal skills
• Demonstrated success with process accountability and multi-tasking.
• Must be proficient in the English language, writing and speaking. Bilingual in Spanish preferred.
Goodwill is an equal opportunity employer and will provide reasonable accommodations for job duties in accordance with Federal and State law.