Wake up each day to be part of a movement. A movement to make an impact. A movement to go for it. A movement to provide solutions. A movement to be empowered. A movement to do the right thing.
our people deliver.
Empowerment, active listening and creative thinking are a few attributes AIT teammates exercise to deliver a world-class customer experience.
Forbes names AIT Worldwide Logistics one of Americas Best Employers in 2022! Come join us at AIT and see why our employees rank us among the best places to work.
Position Overview:
We are seeking a driven, and highly motivated International Operations Supervisor to manage our daily operations. This individual will manage office P&L to accomplish profitability and growth objectives, in an efficient and high quality manner. In addition, recruiting, developing and motivating staff to provide a world class customer experience and meet or exceed client expectations. While ensuring the station have the necessary tools and resources in place to succeed and expand their business levels in international products lines. This position will have 2-4 direct reports under them.
What You Will Be Doing Day-to-Day:
- Develop and execute the international operations strategy of AIT
- Ensure processes and metrics are in place to insure growth, service and profitability goals are accomplished.
- Manage and communicate with AITs carriers insuring best value and service vs objectives.
- Ensures providers meet and adhere to the scope of SLA (Service Logistics Agreement) and agreed terms of service.
- Exhibits strong negotiating skills and execution in Freight Forwarding Carrier Agreements.
- Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce lead time lanes.
- Provides coaching and mentoring employees in a broad global environment.
- Actively support key account operations requirements and insure service execution and reliability.
- Continue to build rapport with clients and work to develop new opportunities create and manage key visual tools and tracking processes.
- All other tasks assigned that the business deems necessary
What We Look for in Teammates:
- A team player who works well with others being respectful to our teammates is a Core Value!
- A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
- Growth mindset being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
- Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!
Other Skills We Hope to See:
- High school diploma or GED, required
- Bachelors degree, preferred.
- 7-10 years of international freight forwarding, airfreight and ocean freight, preferred.
- Minimum of 3 years multi station P&L, strongly preferred.
- 1-3 years of operations supervisory experience and managing a team required.
- Previous experience in a diversified freight forwarding industry, preferred.
- Procurement skills; Operational and P&L management of global products and services in a high performance organization.
- Excellent organization and time management skills.
- Excellent communication skills both written and oral with the ability to communicate to employees, manager and upper management levels.
What AIT Can Offer You:
- Growing company with a record year in performance that continues to scale!
- Hands-on and passionate CEO who understands the importance of hiring great talent passionately caring for co-workers is a Core Value!
- Laid-back and open-door work environment
- High Performance culture with a focus on a growth mindset where continuous improvement is embraced
- Opportunity for advancement
- Competitive compensation package
- Full line-up of benefits
- Tuition assistance
- Volunteer program its also a Core Value we actively engage in our communities!
About AIT Worldwide Logistics:
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AITs flexible business model customizes door-to-door deliveries via sea, air, ground and railon time and on budget. With expert teammates staffing more than 85 worldwide locations in Asia, Europe and North America, AITs full-service options also include customs clearance, warehouse management and white glove services.
AIT Worldwide Logistics is an Equal Opportunity Employer M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-###-#### ext 5218 or email your resume to …@aitworldwide.com
Powered by JazzHR