Morgan Consulting Resources, Inc. has been retained to conduct the search for the Director (or Associate Vice President) of Organizational Learning and Development for AltaMed . The Director reports directly to the CHRO and will be responsible for overseeing the talent management function for AltaMed’s 4,000 employees. This is a fantastic opportunity to join an organization with a long-standing reputation for providing high quality healthcare with a very strong senior leadership team who is deeply committed to the population they serve. This is a hybrid position based in Los Angeles, CA (first 90 days onsite; then 3 days in office and 2 days remote). About AltaMed: AltaMed is the largest independent Federally Qualified Health Center (FQHC) in the U.S. We are governed by a Consumer Board and led by a President & CEO that transformed what was originally a single free clinic in the late 1960’s into a 4,000 strong organization and 46 physical sites providing PACE, medical, dental, and pharmacy services in southern California serving 450,000 patients in 2022. AltaMed has built a research center that has received grants from the National Institute on Minority Health and Health Disparities, and receives consistent funding from the NIH, has recently opened a Family Residency Program and is considering setting up a nursing school. The organizations making up the AltaMed Health Services Corporation family of companies comprise: AltaMed FQHC: As one of the largest nonprofit Federally Qualified Health Centers (FQHC) in the U.S., AltaMed provides a comprehensive range of primary care, dental, specialty care and other services for medically underserved communities in Los Angeles and Orange Counties. AltaMed PACE: As one of the largest Program of All-Inclusive Care for the Elderly (PACE) providers in the U.S., AltaMed provides services to over 4,000 seniors with complex medical needs. The PACE program helps participants avoid nursing homes and instead receive the care and services necessary to help them stay safe, comfortable, and healthy living in their own home. AltaMed Health Network, Inc. (AHN) is a licensed Restricted Knox-Keene (RKK) Health Plan that provides managed care services to over 80,000 Medi-Cal member enrollees. Effective January 1, 2020, AHN took on institutional risk for the members currently served by AltaMed Health Services and OmniCare. Altura Management Services is a Management Services Organization (MSO), serving over 250,000 lives. AltaMed IPA & Omnicare Medical Group (OMG), a network of over 400 contracted PCPs (Primary Care Providers) and 1,800 specialists serving over 120,000 lives. AltaMed is on a journey from Fee for Service to Value Based Care which is driving the urgency and necessity for the organization, the community and those they serve to better understand the talent, risks, products, profitability, and performance of the AltaMed group of companies in this new environment. AltaMed’s approach to maximizing their impact on the communities they serve is structured around the Social Determinants of Health model. Their focus is on affordable coverage through access to culturally and linguistically competent care, a highly trained workforce, and quality outcomes. AltaMed offers a broad array of services which complement their care delivery system, including policy research, analysis, advocacy, civic engagement, health education and wellness, education and workforce pipeline initiatives, and their Clinician Home Visit Program, among many others. Vision: To be the leading community-based provider of quality health care and human services. Mission: To eliminate disparities in health care access and outcomes by providing superior quality health and human services through an integrated world-class service delivery system for Latino, multi-ethnic and underserved communities in Southern California. Core Values: Patients always come first Employees are our most valuable asset Encourage process excellence and innovation for quality outcomes Promote wellness and advocate for strong and healthy communities Integrity, honesty and respect in all of our endeavors Commitment to teamwork About the Position: The Director (or Associate Vice President) of Organizational Learning and Development in partnership with the Human Resources team, Executive Leadership, and other AltaMed teams contributes to shaping the vision, strategy, development, and implementation of programs and projects related to enhancing employee engagement, talent development, and organizational effectiveness. The role will lead change management efforts to capitalize on building existing internal strengths and utilizing innovative learning tools, solutions, analytics, and technologies to operationalize the organization’s aspirational mission, vision, and core values. The Director (or Associate Vice President) will be a key member of the HR leadership, offering perspectives and strategies that enrich employee life cycle experience and the programs, services, and solutions within the organizational lines of business. The organizational imperative is to ultimately improve the quality of health and human services in the communities we serve. This position may be filled at a Director or Associate Vice President level, based on experience. We are looking for a seasoned talent management leader with a proven track record of delivering elaborate projects such as succession planning, leadership development, training program development and employee engagement that make AltaMed an employer of choice. The successful candidate will be forward-thinking, collaborative, flexible and be comfortable working at both strategic and tactical levels. The Director (or Associate Vice President) must be a strong communicator and have a proven track record of developing effective relationships at multiple levels in the organization. The ability to instill trust and operate with a high level of accountability will be critical to this role. The Director (or Associate Vice President) must thrive in a mission driven culture and will play a key role in ensuring subject matter expertise is in place to support AltaMed’s growth and commitment to its employees and the community they serve. Skills and Abilities (not all inclusive; see position description below): Provide expertise in organizational design and job design Design and implement leadership and management development programs, as well as new employment orientation Design and implement team development and effectiveness programs Identify, establish and manage effective vendor partnerships to access outsourced resources as needed Leverage external networks and connections to continuously seek best practices and learning to benefit the development of the organization Ability to enthusiastically collaborate with others to develop and implement strategic and effective talent solutions that will continuously and positively impact the organization Skilled at strategic thinking with a collaborative ability to advance positive change and organizational improvement Ability to foster enthusiasm for change management and continuous improvement based on analyzing organizational needs and best-practices Genuine ability to empathize and engage with our diverse talent and leadership across all lines of business Ability to build and maintain credibility to achieve results, trust building, and personal engagement skills Ability to effectively communicate and influence at all levels of the organization and accelerate the adoption and utilization of such skills within the organization Skilled analytical know-how to ideate and develop reports and key organizational measurements and ability to present information effectively and persuasively to the organization, stakeholders, and public Education & Experience: Bachelor’s degree in Business, Human Resources Management, Organizational Development, Industrial and Organizational Psychology, or related field is required Master’s degree (e.g., MS, MA, or MBA) in the above areas is preferred At least 10 years’ experience of delivering high impact, practical OD strategies and initiatives in growing organizations, with at least 5 years at a senior level Deep understanding of organizational development / organizational behavior theories, methods and concepts Strong, proven organizational consulting skills Experience leveraging people and organizational data to inform effective OD initiatives Demonstrated authentic leadership and people-first programs that acknowledges diversity and celebrates organizational culture Direct operational experience with application of change management methodologies to effectively make a positive impact organizational culture, level of engagement, and enhance service effectiveness so as to accelerate the understanding and adoption of change Salary range: $180,000 to $209,000 (depending on experience and level of position). If you or someone you know has the qualifications for this role, I would love to set up a time to talk. Thank you so much for your time. Rosie Saenz, Executive Search Consultant Morgan Consulting Resources, Inc. rosiemorganconsulting.com Full Position Description Our Mission: To eliminate disparities in health care access and outcomes by providing superior quality health and human services through an integrated world-class delivery system for Latino, multi-ethnic and underserved communities in Southern California. Job Summary: The Director, Organizational Learning & Development will report to the Chief Human Resources Officer and in partnership with the Human Resources team, Executive Leadership, and other AltaMed teams and contribute in shaping the vision, strategy, development, and implementation of programs and projects related to enhancing employee engagement, talent development, and organizational effectiveness. The role will lead change management efforts to capitalize on building existing internal strengths and utilizing innovative learning tools, solutions, analytics, and technologies to operationalize the organization’s aspirational mission, vision, and core values. The Director will be a key member of the HR leadership, offering perspectives and strategies that enrich employee life cycle experience and the programs, services, and solutions within the organizational lines of business. The organizational imperative is to ultimately improve the quality of health and human services in the communities we serve. This position may be filled at a Director or AVP level, based on experience. Skills and Abilities: Provide expertise in organizational design and job design Design and implement leadership and management development programs, as well as new employment orientation Design and implement team development and effectiveness programs Identify, establish and manage effective vendor partnerships to access outsourced resources as needed Leverage external networks and connections to continuously seek best practices and learning to benefit the development of the organization Ability to enthusiastically collaborate with others to develop and implement strategic and effective talent solutions that will continuously and positively impact the organization Skilled at strategic thinking with a collaborative ability to advance positive change and organizational improvement Ability to foster enthusiasm for change management and continuous improvement based on analyzing organizational needs and best-practices Genuine ability to empathize and engage with our diverse talent and leadership across all lines of business Ability to build and maintain credibility to achieve results, trust building, and personal engagement skills Ability to effectively communicate and influence at all levels of the organization and accelerate the adoption and utilization of such skills within the organization Skilled analytical know-how to ideate and develop reports and key organizational measurements and ability to present information effectively and persuasively to the organization, stakeholders, and public Ability to manage multiple priorities and have effective project planning skills, implementation of including departmental workshops, coaching programs, internal and external professional development opportunities based on organizational assessment and defined needs Passion for the AltaMed mission, vision, and core values and to advance them in all facets of the delivery or programs, projects, and initiatives Physical Requirements : Limited lifter and carrying (up to 10 lbs.) Reaching for and handling of records, reports, and light equipment (e.g., laptop), as well as freed walks Frequent talking with individuals and groups in person, conference calls, or virtual meetings Environmental Conditions Critical to Performance: Work is in a climate controlled office environment We embrace a hybrid work environment that is focused on supporting optimization of our lines of businesses The safety and well-being of our people continues to be the top priority, and our organizational policy decisions are informed by federal, state, and local government COVID-19 response directives Education and Experience: Bachelor’s degree in Business, Human Resources Management, Organizational Development, Industrial and Organizational Psychology, or related field is required Master’s degree (e.g., M.S., M.A., or M.B.A.) in the above areas is preferred At least 10 years’ experience of delivering high impact, practical OD strategies and initiatives in growing organizations, with at least 5 years at a senior level Deep understanding of organizational development / organizational behavior theories, methods and concepts Strong, proven organizational consulting skills Experience leveraging people and organizational data to inform effective OD initiatives Demonstrated authentic leadership and people-first programs that acknowledges diversity and celebrates organizational culture Direct operational experience with application of change management methodologies to effectively make a positive impact organizational culture, level of engagement, and enhance service effectiveness so as to accelerate the understanding and adoption of change Establish the design, development, and implementation of programs, initiatives, and resources that support all levels of leadership development, new skilling, employee engagement, and change management throughout the employee life cycle and sustainability of teams Talented consultant with genuine and people-focused ability understand, assess, and lead organizational strategy, talent development, leadership readiness and competencies, impactful decision-making, and a culture of constant learning and continuous improvement Proven ability to earn trust of leaders within lines of business and partner with them to help create strategic solutions for the people, programs, and services Demonstrated skill to interpret and utilize science and evidence-based approach to positively impact change in organization, coupled with survey and assessments of organizational culture, employee engagement, level of performance, success metrics, and change management Readiness to contribute Statement on Non-Discrimination: We provide equal opportunity in employment, care and services to our communities. No one shall experience discrimination at AltaMed because of race, color, religion, sex, gender (including gender identity), age national origin, marital status, sexual orientation, veteran status, disability genetic information, and/or any other statuses or conditions protected by applicable federal, state, or local laws, except where a bona fide occupational qualification applies.