Vice President, Employee Experience Practice
This role can be based in Los Angeles, CA; San Francisco, CA; Chicago, IL
Our Employee Experience practice is one of the fastest growing practices at Edelman.
Our dedicated team, located in major hubs across the U.S., as well as offices around the globe, has deep expertise in three critical elements of the employee experience:
Culture: Activating new ways of working to support the organization’s core purpose.
Change: Leading the organization through the upheaval and uncertainty of transformation.
Communications:Engaging and connecting employees in a modern, employee-centric way.
We apply a user-centric and data-driven approach to all engagements, creating strategies that are tailored to deliver on our clients’ objectives, content that resonates with employees and experiences that inspire engagement.
ABOUT YOU:
We are seeking an adaptable and high-energy Vice President to join our growing Employee Experience team in either Los Angeles, San Francisco, or Chicago.
As part of our dynamic team, you’ll contribute to the success of major accounts across a variety of sectors.
In addition to a seasoned employee experience professional, we’re seeking someone with Diversity and Inclusion (D&I) experience, bringing new skill sets to push our thinking, share fresh, innovative ideas and elevate the quality of programming we deliver for our clients.
If you have a passion for D&I, a passion for storytelling, and a desire to deliver breakthrough experiences to new audiences, we’d love to speak with you!
RESPONSIBILITIES:
While there is no “typical day” at Edelman, your time will include exposure to a variety of disciplines within Edelman and involvement in driving large, integrated client projects.
Primary responsibilities include:
Client Delivery: You’ll lead and contribute to employee engagement projects for large, global brands in a fast-paced environment; lead operational and financial performance of account teams, manage billing; ensuring quality work, effective processes and that client requests are handled in a timely and strategic fashion; thoughtfully counsel clients based on employee experience and the D&I landscape; take immediate action on client feedback.
New Business: Capitalize on, and contribute to, the Edelman global network to serve and grow business; lead RFP response and pitching; and ensure that you and your team understand the general business strategy, products and services offered by your clients, as well as issues relating to products, primary competition and general issues facing their industries. People Development: Supervise staff by mentoring, motivating, coaching, consistently providing feedback, conducting their reviews and overseeing their professional development.
Basic Requirements:
Minimum 8+ years of relevant experience in employee engagement, communications strategy, or internal communications Strong D&I communications experience: internal D&I communications plans, tactics and deliverables, D&I campaigns, assessments.
D&I strategy develop, training and annual D&I reports are a plus Bachelor’s degree in a related field Proven ability to manage large projects simultaneously Strong understanding of how to build executive-level relationships, communicate with teams and engage various client stakeholders Has a track record of leading profitable programs that have advanced client business goals Is an empathetic people manager, with the confidence, professionalism, and entrepreneurial spirit necessary to manage a team Demonstrates advanced writing, editing and presentation-development skills; project management skills; and consultative skills (including effective questioning, critical thinking and client management) Is passionate about client service, new ways of thinking and teamwork Brings a commitment to advancing the vision of the Edelman Employee Experience practice both internally and externally Loves to pitch, present and win new business #LI-DW
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations.
Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders.
Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work.
Since our founding in 1952, we have remained an independent, family-run business.
Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).
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Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.