Outstanding Account Manager Career OpportunityTWE Solutions is looking for an Account Manager to cultivate and oversee multiple small and mid-size accounts.This position will be responsible for keeping customer satisfaction and keeping TWE apprised of potential opportunities.
Successful Account Managers at TWE are sharp, committed, and dedicated advocates for their clients.The role includes light project management, coordinating engineering resources, following up on quotes, and more.
It is all about relationships and organization.
If you are good at those things, this will be a great job for you.Are you:Ambitious – Are you looking for new opportunity and are look forward to learning?Personable– Are you comfortable talking to strangers and clients about complex issues?
Essential Job Functions* Acquire a thorough understanding of customer needs and requirements* Establish, develop and strengthen key relationships in multiple lead customers; including but not limited to: Executive Management, Engineering, Program Management, Purchasing, Sales, Quality, and Operations* Serve as the link of communication between customers and internal teams* Resolve any issues and problems faced by customers and promptly deal with complaints* Effectively communicate account needs to other departments* Coordinate the fulfillment process with all departments to ensure smooth transactions, maintaining customer satisfaction at each step* Manage and drive contract negotiations, pricing, accurate forecasting, and overall business relationship* Manage a complex solution sale from prospecting through deploymentRequired Qualifications* Sales experience* Bachelor’s degree or higher* Exceptional presentation and interpersonal skills* High attention to detail* Strong organizational skills* Proficient with Microsoft Office Suite: Work, Excel, PowerPoint, Outlook?What can TWE do for you?* for Fully Remote* Competitive salary and commission* Medical Insurance* 401(k) retirement plan with a 4% match* Training and development programs* Friendly and collaborative company culture