Renown product development solutions company seeks a talented technical account manager to drive our sales and customer education processes!!!
This Jobot Job is hosted by Kevin Martino
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A Bit About Us
If you are a talented Technical Account Manager with experiencet, please read on…
Since ’96, we have been the one-stop-shop for our client’s product development needs.
We provide the full suite of ANSYS and PTC product development software, and offer consulting, training, hardware, implementation, and engineering services to support every phase of the product development process.
Today, we are seeking an experienced, skilled Technical Account Manager with experience to join our growing team!
The Technical Account Manager (TAM) is essential to both sales and customer education processes.
The TAM’s primary goal is to proactively educate and empower others in every engagement.
They will prepare for and deliver software demonstrations, instructor-led training, and mentoring.
The goal is to improve the customers’ knowledge and understanding of software and improve their overall job performance.
All client education functions are delivered in a client-centric environment designed to apply and instill a logical and comprehensive approach to greater understanding and knowledge of the tools.
This will lead customers to realize the potential benefits the software, platforms, and processes offers, ultimately resulting in increased sales of software, services, and training.
TAMs share a commitment to technical excellence and proficiency and continually set the standard for professionalism and support of our company in all they do.
Why join us?
What’s in it for you?
For your hard work, you’ll be awarded a generous compensation package which includes
For your hard work, you’ll be awarded a generous compensation package which includes
Competitive Base Salary & Overall Comp.
Structure Full Benefits Package (Medical, Dental, Vision, 401k w/match, PTO, etc.) Great Work/Life Balance Job Security (Stable, established, in-demand, and growing company)
Job Details
What you will be doing
Coordinate, prepare for and deliver product demonstrations, training and mentoring including but not limited to obtaining materials, managing logistics for delivery in various geographic locations.
Meet or exceed prescribed quality and effectiveness standards.
Effectively manage the training environment, while also providing coaching where needed to ensure maximum effectiveness of the education process.
Attain technical certifications by the second attempt and by the end of allotted prep time as scheduled and/or outlined in professional development plans.
Promote our Product Development Solutions’ services as appropriate in all interactions with clients.
Assist in the development of future demonstration and training schedules
Act as a peer reviewer for demonstrations, demonstrations under development, instructor-led training (ILT) deliveries, and ILT courses under development, as well as a peer mentor for team members learning new material
Participate in and suggest revenue-generating initiatives for the PDA, Technical Sales team and while promoting our services and our products
Respond to client requests in a professional manner using established methods and escalation processes while effectively utilizing company resources.
What you need to be successful in this role
Minimum of 2 years of hands-on industry-related, technical consulting or technical training experience with external client projects
2 year technical degree
Prior experience in sales demonstrations, adult technical education or manufacturer/distributor level in a technical environment and/or delivering technical information for purposes of demonstration and education
Microsoft Certified Trainer
Experience with IoT
Big +/Nice to have’s/Bonus Points
4 year technical degree
CTT+
Prior experience with a professional consulting services organization
Experience with PTC products Creo and Windchill
Ansys
Interested in hearing more?
Easy Apply now by clicking the “Apply” button.