AHEAD builds platforms for digital business.
By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.AHEAD is committed to a community of diversity, equity, and inclusion.
We encourage applications from women, underrepresented minorities, persons with disabilities, sexual minority groups, and all other candidates who will contribute to the diversification and enrichment of ideas and perspectives here at AHEAD.We are on this journey to ensure that all AHEADians feel that they can authentically show up and belong at work.Reports to the Director, Resource Management and manages a team of Subcontractor Specialists focused on finding external staffing for AHEAD Clients.
Constantly evaluating list of preferred 3rd Party partners and ensuring audit-ability and low risk to the organization.
Executes the Subcontracting and Residency program strategies, evolves best practices and processes, and ensures the best tools, policies and processes are in place.
Manages Subcontractor Specialists’ fulfillment of subcontractor requests within agreed SLA’s, while monitoring their performance and continual development.ResponsibilitiesManagement of Subcontractor Specialists in their daily activities, ensuring timely action and fulfillment of requests for temporary staffLeadership and mentoring of Subcontractor Specialists, with an emphasis on individual growth and career progressionContinuous evaluation of subcontracting strategy and execution, including tooling, processes and policies, ensuring the alignment with Resource Management and AHEAD’s strategyUnderstand and interpret industry best practices and define path to improve existing tools and processesDevelop and maintain 3rd party partnerships that are aligned with AHEAD’s strategic visionDevelop data and process governance within department to ensure audit-ability and security measures are in place to limit AHEAD’s riskMaintain awareness of existing or potential subcontractor escalation issues and resolve when within controlLiaise with Legal team as Business representative for contractual decisions and issues for subcontractingEstablish relationships with sales, pre-sales and delivery department leaders to understand and prioritize business needs, as well as translate into actionable steps for the Subcontracting teamWork closely with Resourcing Lead to ensure alignment in processes and information sharingDevelopment and distribution of monthly KPI reporting metrics to key stakeholders to provide insight and recommendations on directional changes.Monitor team bandwidth and recommend changes to scale based on volume trendsEnsure subcontractor information in systems are current and accurate at all timesProvide input into toolset and data needs and collects/defines requirements for system enhancementsMay perform other duties as required.QualificationsA Subcontracting Manager must be an excellent communicator, be able to foster relationships with employees, internal stakeholders, and external partners and individuals.
7 years’ experience in staffing/subcontracting4 years management experience in staffing/subcontractingHighly effective communication, influencing, analytical and organizational skills.Cross-Functional collaboration, effective multi-tasking, and coordination with many functional groups.Critical thinker and strong advocate for continuous improvementComfortable with fast pace and very high growth environmentOutstanding organizational and time-management skillsProactive problem solverTeam player with a can-do attitudeAbility to work independently and manage othersReliable with a respect to confidentialityStrong working knowledge of Microsoft Office products.Nice to haveResource Management experienceExperience with Salesforce and an ATSProfessional Services industry experienceWhy AHEAD:Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.We understand that you have a life outside of work.
That’s why we offer flexible paid time off, paid company holidays, and the ability for you to manage your work schedule as needed.