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Senior Project Manager

Sdl International

This is a Full-time position in Los Angeles, CA posted April 30, 2021.

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Job Title

Senior Project Manager


Job Description

Job Title: Senior Project Manager
Location: United States (remote)
About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit:

RWS Language & Content Technology division: offering the latest innovations in language and content management technology to help enterprises engage with global audiences – across any device. Our language technology enables enterprises to automate and manage the entire content lifecycle. And our web content and structured content management technology supports the creation, translation and delivery of global content at scale – in ways that are efficient, secure and compliant. The combination of our language and content technology – enhanced with state-of-the art Machine Learning – offers the capability to manage the ‘end-to-end’ translation supply chain.

About the Role:
The Senior Project Manager is responsible for all phases of the project life cycle, beginning with workflow planning, defining production team roles and responsibilities, project formation and initiation, client communication, and client satisfaction on final deliverables.


  • Support the business unit through developing effective project delivery solutions/proposals, including quotas and revenue margin projections. 
  • Prepare project plans and schedules, based on client-specific requirements.
  • Allocate required project resources (people, tools, hardware, software, translation partners).
  • Ensure quality and timelines of team’s deliveries, responsiveness and professional treatment of both external and internal clients.
  • Prepare and complete project-specific education and coaching.
  • Create and control project budgets, including cost tracking, purchase orders, invoices and approval of work reports.
  • Prepare reports and provide feedback regarding progress/forecast of work, status of agreed KPIs (OPI, QMI, Work Reports), escalation of issues, management support needed, etc. 
  • Organize, assign, measure and monitor work of project team members. Ensure team’s compliance with standards, practices and policies.
  • Maximize utilization of team members. Prepare alternative work for periods without projects – internal work on unit development, billable work for other teams and units.
  • Train and provide guidance to all team members. Create methodologies, tools, and checklists to improve project management process
  • Help team members understand the goals of the team, their roles within the team and their career opportunities within RWS.
  • Identify and monitor team members’ individual strength and areas of growth and prepare and facilitate trainings to improve their performance
  • Conduct regular check-ins with team to discuss growth plan and progress
  • Propose ideas and participate in the creation and implementation of team’s strategy.
  • Ensure specific knowledge is recorded and shared through wiki pages, shared drives, portals, trainings, etc.
  • Actively participate in management meetings – provide data, identify productivity shortfalls and champion workflow optimizations. 
  • Provide feedback on team performance and individual team member’s strengths and weaknesses. Identify talented contributors for additional responsibility.
  • Maintain current knowledge of industry news and trends. 
  • Organize and lead project/client/partner meetings (e.g. kick-offs, weekly, ad-hoc issue-solving, postmortems), record and distribute meeting minutes and monitor delivery of agreed action items.
  • Trains and coaches junior Project Managers / Project Managers. Creates methodologies, tools, checklists, etc. to improve project management process


  • Degree-level education
  • Minimum 4 years of experience in Localization industry
  • Minimum 4 years of experience as a Project Manager
  • Experience working for a Localization service provider or client-side Localization department
  • Experience with computer-assisted translation (CAT) tools and project management tools
  • Experience with Translation Management Systems (TMS) and industry-standard or proprietary Localization management, productivity, and/or debugging tools preferred
  • Experience with bug tracking systems and triage
  • Advanced MS Office skills
  • Experience with managing outsourced suppliers/partners
  • Experience with budget tracking, forecasting and reporting
  • Self-starter with strong organizational and project management skills 
  • Excellent communication and presentation skills. Must be able to effectively communicate with senior management levels both internally and with the clients.
  • Able to work well in a team-oriented, collaborative, cross-functional environment
  • Ability to multi-task and prioritize in a fast-paced work environment
  • Ability to effectively re-prioritize due to frequent delays, interruptions, and unexpected events
  • Ability to work effectively with distributed teams in multiple time zones.
  • Infinite training, professional development and personal growth opportunities.
  • The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
  • Smart, engaged co-workers, a culture of diversity, innovation and opportunity.

Life at RWS – We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all – any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.
RWS is an Affirmative Action Employer.  Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status. For more information about EEO/AAP legislation please visit:

Recruitment Agencies: RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.