Description & Requirements
Description
Company Description
Intercare Therapy, Inc. (ICT) provides evidence‐based behavior services that support individuals with autism and related disorders and their families. Our mission is to increase independence and improve the quality of life of our client families. As an organization, we strive to be:
- The employer of choice for all staff, by providing a long-term career opportunity, supportive and collaborative organizational culture, and fulfilling individualized professional experience and development
- The preferred service provider to our clients, families and funding sources, providing high quality clinical care and high‐touch customer service
Position Summary
The Senior Managing Director, Employee Relations will lead Intercare’s Employee Relations Wing, ensuring the organization maintains a respectful, compliant, and consistent workplace. This executive leader is responsible for managing employee risk, supporting policy enforcement, and coaching leaders through sensitive employment matters.
The role is essential to Intercare’s operational integrity and employee trust—and serves as a critical counterpart to the Employee Experience function.
Salary: Starting at 150k
Key Responsibilities
- Employee Investigations: Lead the review, documentation, and resolution of workplace complaints and investigations
- Compliance & Policy: Ensure HR policies align with current employment law and are consistently applied
- Disciplinary Process: Oversee all formal disciplinary actions and ensure fair, timely documentation
- Offboarding & Risk Management: Manage sensitive terminations and offboarding processes in a compliant, compassionate manner
- Manager Coaching: Serve as a key partner to leaders navigating complex personnel situations, including legal exposure and conflict
- Mediation & Conflict Resolution: Lead or coordinate efforts to resolve interpersonal issues across teams and locations
- Documentation & Reporting: Build consistent, accurate documentation and maintain audit-ready employee relations records
Qualifications
- 10+ years in HR or employment law, with at least 5+ years in a leadership role focused on employee relations or labor compliance
- Strong knowledge of California and federal labor regulations
- Exceptional ability to manage investigations, assess risk, and apply sound judgment
- Experience in developing scalable ER policies in a high-growth or healthcare setting
- Excellent communication, discretion, and objectivity in sensitive conversations
- Proven track record of building trust with managers and staff in difficult moments
Outcomes & Success Measures
- Reduced employment-related risk and litigation exposure
- Manager confidence in navigating ER processes
- Fair and consistent application of discipline and investigations
- Timely closure of ER cases with transparent outcomes