Self Storage Assistant Manager

The Assistant Manager is an energetic, outgoing self-starter who has excellent sales, marketing and customer service skills. He/she aggressively contributes to profitability by developing and maintaining mutually beneficial business relationships, possessing basic computer skills and being committed to customer satisfaction. This level manager pays close attention to detail and skills. This position will cover multiple locations in the San Fernando Valley and Los Angeles area: Tarzana, Canoga Park, Chatsworth, Los Feliz, and Woodland Hills.RESPONSIBILITIES AND DUTIES:- Responsible for the sales, marketing, occupancy, and delinquency management of the facility.- Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management- Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries- Shows, rents and cleans self storage units as well as actively selling and maintaining supplies of moving and packing materials- Maintains all required tenant documentation in a neat and orderly manner as directed by management-Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices- Cleans space(s) as vacated, hallways, and grounds as needed. Cleans office and restrooms daily. Makes regular assessment of the condition of the property and resolves maintenance and cleaning issues- Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily- General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly, and monthly reports as required by management- Assist in preparing units for auction, vacate as prescribed by law and approved by management- Effectively communicates with management and fellow associatesCOMPENSATION: $15.00 per hour, plus an annual bonus potential of $4,500. Mileage will be reimbursed for travel.WORK ENVIRONMENT:Typical hours are 8:30 AM – 5 PM, five days a week. Weekends are required. Our company looks for overachievers who are interested in showing what they can accomplish with the intention of advancing to take on more management responsibility as their skills grow.WORK SKILLS:Basic computer operation required. Candidate must understand and be proficient in MS Word, Excel, and Outlook. Preferably experience using a self-storage software application but not required. Understanding of an automated gate system preferred but not required.EXPERIENCE – QUALIFICATIONS:- Customer service, retail sales, marketing, general office and telephone skills are all requirements for this position- Prior self-storage experience preferred but not required- Good organizational skills- General office functions and experiences required- Ability to pay close attention to detail- Ability to read and write in English required. Please reference any additional language skills and your level of proficiency in your resume or cover letter submission.EDUCATION:HS DiplomaPHYSICAL DEMANDS:Seating for approx. 6 hours, light to heavy liftingBENEFITS:Monthly and Quarterly BonusesFull Coverage Healthcare, Dental, & Vision CarePaid Time Off401K OptionsJob Type: Full-timePay: From $15.00 per hourBenefits:• 401(k)• 401(k) matching• Dental insurance• Health insurance• Life insurance• Paid time off• Vision insuranceSchedule:• 8 hour shift• Day shift• WeekendsSupplemental Pay:• Bonus payWork Location:• Multiple locationsThis Job Is Ideal for Someone Who Is:• Dependable — more reliable than spontaneous• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction• Detail-oriented — would rather focus on the details of work than the bigger pictureCompany’s website:• www.storageetc.comBenefit Conditions:• Waiting period may apply• Only full-time employees eligibleWork Remotely:• No

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