A Security Manager is responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
Job Summary:
- -Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
-Direct and lead investigations of accidents, thefts, property loss and unlawful activities.
-Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
-Serve as primary liaison with federal, state and local law enforcement.
-Oversee the administration and accuracy of all required reports and documentation.
-Respond to guest inquiries and requests in a timely, friendly and efficient manner.
-Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.
-Recruit, interview and train team members.
-The ability to implement all policies and procedures regarding security and safety.
-The ability to design and implement preventive safety and security programs.