Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
The Sales Rep Success Manager is responsible for enabling Sales Representative partners to become more productive, efficient and targeted, allowing for increased sales activity in the market. An expert in Zurn Elkay internal processes, this position serves as a single point of contact for Sales Reps to navigate challenging business scenarios, ensuring excellent customer satisfaction. This key individual will reside in the West region (CA, AZ, NV) to support our sales representative partners in the region.
- Partner with Regional Sales Manager to solve complex business scenarios. Deliver timely, accurate and complete solutions to Sales Reps and customers.
- Become an expert in all Zurn Elkay systems, provide virtual and on-site training and support including the onboarding of new Sales Rep associates. Create, document and communicate standard work, sharing best practices amongst all users. Provide user feedback to IT development teams for continuous system improvement.
- Manage a pipeline of key project opportunities in the territory, identifying key stakeholders and win/loss data, creating predictive analytics on future opportunities
- Establish standard work with Sales Reps to ensure complete Zurn Elkay quotations are delivered on time to the market in the customer’s preferred format. Leverage automation software to increase productivity.
- Administer territory calendar, coordinating Zurn Elkay on-site requests to avoid overbooking of Sales Rep resources
- Deploy current selling materials to Zurn Elkay and Sales Rep associates based on strategic initiatives in the territory. Collect feedback on sales collateral effectiveness, communicating improvement opportunity or additional materials needed to the Zurn Elkay marketing team.
QUALIFICATIONS
- Bachelor’s degree required, preferably in business, marketing or engineering. Master’s degree a plus.
- 5+ years of experience in account management with a demonstrated history of supporting the growth of the business
- Experience in the plumbing, HVAC, lighting or similar industry a plus
- Previous experience supporting Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) tools highly preferred
- Builds partnerships and works collaboratively with others to meet shared objectives
- Plans and prioritizes work to meet commitments aligned with organizational goals
- Builds strong customer relationships and delivers customer-centric solutions
- Consistently achieves results, even under tough circumstances
- Holds self and others accountable to meet commitments
- Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Exceptional written and verbal communication skills at all levels of the organization
- Flexible and willing to accept changes in priorities and navigate the changes
- Proficient in Microsoft Office Suite (PowerPoint, Word, Excel)
- Ability to travel up to 20% of the time
Total Rewards and Benefits
- Competitive Salary
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- Matching 401(k) Contribution
- Health Savings Account
- Educational Reimbursement
- Matching Gift Program
Equal Opportunity Employer – Minority/Female/Disability/Veteran.