Sales Director

Top rated Tax Resolution company is seeking a Sales Director with expertise in Tax Relief to join their growing team!
This Jobot Job is hosted by Rachel Hilton Berry
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Easy Apply now by clicking the “Apply” button and sending us your resume.
A Bit About Us
Top rated tax resolution company, based in The Valley, is seeking a Sales Manager or Director level who has experience with tax resolution and debt relief and experience leading a team while meeting KPIs and goals.

Must be adept to fast-paced working environment, self-starter, and well connected within this industry.

Must be able to communicate, present and influence all levels of the organization, including executive and C-level.
Why join us?

Top-rated Tax Resolution company!
Growing company
– have tripled in the last 3 years!
Make a difference in people’s lives!
Job Details
Responsibilities
Oversee the Sales department of our Los Angeles office consisting of dialers & closers selling Tax Resolution, Tax Return Preparation, Bookkeeping & new services that we may release from
time to time.
Hands-on oversight of the Sales pipeline while monitoring & enforcing strict SLA’s to ensure timely progress of all prospects.

Developing & executing strategic plans to achieve monthly sales targets (both individual & department) & expand our customer base.

Responsible for new employee & continuous training of our Sales staff.

Listen to call recordings to ensure Sales staff are adhering to compliance standards as well as for training purposes.

Conduct continuous individual & department meetings.

Oversee departmental metrics & scheduled reporting including but not limited to inbound/outbound call data, close rates, lead source performance, prospect follow ups, refund
amounts & rates, ROI for each staff member & lead source, prospect aging & much more.
Set department & individual staff sales targets & coach staff on how to reach them.

Oversee staff work, lunch & break schedules, & adherence thereto.

Work closely with our Marketing team on providing feedback on lead source performance.

Liaise regularly with other department managers including Reception, Customer Service, Resolution, Tax Preparation, Document Processing & more.

Make recommendations on Sales department processes & procedures.

Take escalation calls as necessary.

Manage call scripting & oversee adherence.

Ensure proper staff usage of our CRM system.

Building & maintaining strong, long-lasting customer relationships.

Scale the department for continuous growth.

Responsible for Sales production forecasting.

Continuously motivate & coach the Sales team.

Be the voice of company to the Sales staff.
Must-have’s
Minimum 5 years of experience in a Sales Leadership role (i.e., Manager, Director, VP) consistently meeting or exceeding targets.

Tax relief industry experience preferred but not required.

Debt relief experience (personal, student loan, collections) a plus.

Proven ability to drive the sales process from plan to close.

Proven ability to articulate the distinct aspects of products & services.

Proven ability to position products against competitors.

Ability to communicate, present and influence all levels of the organization, including executive and C-level.

Excellent coaching, motivating, listening, negotiation & presentation skills.

Excellent verbal & written communications skills.

BA/BS degree or equivalent.
Compensation Package
Base Pay $100k
– $130k
Bonus/Commission structure
Medical/Dental/Vision benefits provided through Anthem
401k w/ 4% match
8 paid Holidays
10 PTO Days
32 hours of sick time
Remote options
Interested in hearing more?

Easy Apply now by clicking the “Apply” button.

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