The Relative Home Assessment Services (RHAS) Program Manager (PM) is under the supervision of the Program Director and will primarily provide supervision to program paraprofessionals. PM will provide administrative oversight of services provided to the target population identified in the Relative Home Assessment Services (RHAS) contract therefore providing required Resource Family Approval (RFA) services. The PM shall conduct Relative Home Assessment services consisting of assessment, training, linkage and other tasks as necessary to fulfill program needs. The PM will provide services within the field, community and office setting as needed. The CA will need to be available to work some late nights and weekends. The PM will attend supervision with the Agency?s CPD. The PM will be culturally sensitive and competent and understand the population?s needs and challenges. The PM will oversee reporting process, staffing, documentation guidelines, quality assurance process, along with the team facilitate services as well as conduct outreach and collaboration with DCFS and other entities as necessary. The PM will mentor and coach staff as needed. The PM must have excellent time management, computer, communication, and documentation/record keeping skills. The PM must be able to handle a large work-load, work cohesively with other team members, adhere to deadlines and quality assurance reviews, and follow the procedures and protocols of the Agency and the department of Child and Family. PM will attend meetings as requested by CPD
Requirements
- Oversee the daily Contract operations and delivery of services.
- Provide the CPMs with Weekly Reconciliation Record of RHAS Referrals.
- Provide the CPMs with a Monthly Relative Home Assessment Services Completion Report in a timely manner.
- Ensure that contact and initial RHAS applicant guidelines are followed by staff.
- Have strong management and administrative skills.
- Facilitate outreach and trainings as needed.
Qualifications
- Knowledge of child abuse/neglect prevention.
- Bachelor?s degree in Social Work, Psychology and/or a related Behavioral Science Degree from an accredited University or College.
- One (1) year of professional experience as a case manager or in the field of social work, behavioral science or social science preferred.
- Home visitation experience desired.
**Full job description may be provided during pre-interview**
Years Experience: 1 – 3 years
Bonus/Commission: No