Job Snapshot
Why We’re Here
We believe heartfelt, human connections make people’s lives better.
Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected.
He initiated a new boutique hotel standard and environment where people could connect, from the heart.
That was the goal then, and it is still our purpose today.
Your work here has meaning.
You’re here to improve the lives of coworkers, guests, owners, communities, and together we make that happen.
It’s what drives all that we do.
Every day you can improve lives in your own, unique way and you can expect the same in return.
It all starts with you.
How We’re Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you.
The lively, rebellious, genuine you
– with your diverse background, talents, experiences, and plucky personality
– is fully welcome, and celebrated here.
Because we know that when people can be themselves at work, they shine.
That’s what we seek out and celebrate.
It’s people of all kinds who share a knack for creativity and self-leadership.
People who don’t need to be told what to do to get things done.
People who have an innate passion for making others’ lives better.
It adds up to a work environment that’s a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.
Guests feel it; you’ll feel it too.
What You’ll Do
Provide strategic support to the Area Director of Revenue, General Managers, and Sales Marketing team through strategic business insight, creative thought processes and the ability to quickly comprehend and dissect business trends.
In addition to optimizing revenue and market share goals, it’s critical to be able to develope a dynamic, proactive culture to optimally support revenue and brand loyalty through effective forecasting, pricing strategy, content management and distribution channel management.
Some of your responsibilities include:
Prepare daily pace pick-up reports, reservations activity reports, weekly yield sheets and weekly STAR reports.
Review DSR report from Accounting; evaluate adjustments, complimentary rooms, no-show revenue capture etc.
Assist in ad hoc reporting, Restaurant RM related reporting, and load any promotional rates as directed by Area Revenue Managers or DOR.
Support in weekly and monthly forecasting.
Prepare weekly 14-18 day forecasts for the Hotel Operations team.
Maintain STR and Monday report data submission.
Assist in completing and submitting Kimpton monthly, quarterly, and yearly reports.
Attend weekly regional call and bi-monthly Hotel Revenue Management Distribution team call with Home Office.
Submit Kimpton Home Office Monday Report information by Friday, and submit comments if major variances to prior week or budget.
Submit property occupancy, ADR and revenue statistics by market segment into DaySTAR extranet.
Complete production reports and ownership report monthly.
Join a partner meeting with DORs (TravelCLICK, Expedia, Booking.com, etc.
when necessary) and attend Reservation/distribution communication meeting
Assist guests with reservation inquiries and adjustments
Be a laison between the Revenue Dept and other departments, in particular the Front Desk
May assist with Room blocking house balancing
What You Bring
2+ years’ experience in Reservations, Front Office, Sales, or Revenue Management.
Previous Revenue Management in Hotels required.
Bachelor’s Degree is preferred.
Strong analytical and quantitative skills and experience with interpreting data.
Proficient in Microsoft Word, Excel, and PowerPoint.
Well organized and detail oriented, with a high sense of accountability and integrity.
Ambitious with high initiative and results-oriented.
A great teammate that is able to grow and maintain the Kimpton overall values of the organization!
Differences make a difference.
We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests.
With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people.
That includes different personalities, lifestyles, work styles, education, and experience.
We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.
For our complete EEO policy click here.
Be Yourself.
Lead Yourself.
Make it Count.