ABOUT US
- At DUER we turn fashion into technical apparel for an active lifestyle, because we believe you should be able to do everything you do in a day without having to change your clothes. Inspired by the modern, active individual, weve created a clothing line for men and women that maximizes performance without sacrificing style. From denim that you can cycle in, to pants that eliminate sweat, DUER enables you to do everything you do in a day in style.
- We are looking for an entrepreneurial Store Manager to bring creativity and leadership to our LA team! Having a passion for customer service is a must, along with embodying our DUER values of authenticity and adventure.
- Reporting to the Director of Retail, the successful candidate will have the opportunity to own and strategize all aspects of store operations, sales, and team development – along with growing our DUER community in LA!
WHAT WERE LOOKING FOR
- Entrepreneurial mindset
- Natural leader with the ability to develop and inspire a team
- Drive to grow the DUER community and expand our reach, one pant at a time
- Results driven leader
- Passion for customer service
- Operational excellence
- Highly professional and organized self-starter
- Excellent interpersonal and communication skills
- Fun and upbeat personality
- Embody what it means to be a DUER
- Lives the DUER Core Values of Courage, Health + Wellness, Authenticity, Passion for Excellence
CORE RESPONSIBILITIES
STORE OPERATIONS
- Strategize, lead, and execute all day to day operations at the DUER Store
- Develop, implement, and maintain in-store merchandising plans to the highest standard
- Oversee all inventory management processes (product replenishment, back stock maintenance, shipping/receiving, inventory counts, exit strategies)
- Strategize and collaborate with Retail HQ to update and implement retail policies and procedures
- Manage and optimize all store budget and profitability goals
- Prepare and analyze all reports
- Own the Omni-Channel experience in-store; Ecomm Order Management, Curbside Pick Up, Ship to Home
DRIVING SALES
- Create and develop monthly, quarterly, and annual strategic plans to drive results
- Manage and achieve in-store KPIs
- Lead by example on the sales floor while coaching and developing all team in the moment
- Strategize and bring to life all marketing initiatives and campaigns
CUSTOMER EXPERIENCE / COMMUNITY / BRAND
- Ensure customer experience is world-class on the sales floor, all of the time
- Plan, execute, and grow the DUER community through store events, partnerships, and local ambassadors
- Become an internal product knowledge expert and truly live and breathe the DUER brand
- Be a lead brand ambassador in the local community
- Build relationships with all local DUER reps/retailers, and plan/execute PK training sessions in order to maintain DUER brand standards within the region
PEOPLE
- Hire, train, and develop a high performing team that provides world-class experiences
- Own all HR functions; recruiting, hiring, on-boarding, team development, scheduling, payroll, and performance management
NON-NEGOTIABLES
- 5+ years experience leading teams
- Provides world class customer experiences
- Collaborator
- Solutions focused
- Growth mindset
- Passion and track record for developing people
- Community builder
- Previous experience in fashion/performance apparel industry – an asset
WHY DUER?
- Competitive full-time salary
- Extended health benefits
- Generous employee discounts
- Clothing allowance
- Great growth potential
- Fun, engaging, and innovative retail experience