Description
Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.”
Sr Marketing Principal: Unified Communication Products –International Markets
Windstream provides data networking, core transport, security, unified communications and managed services to mid-market, enterprise, and wholesale customers across the U.S with wholesale partners in Canada and Europe. The company also offers broadband entertainment and security services for consumers and small and medium sized businesses primarily in rural areas in 18 states. Windstream services are delivered over multiple network platforms including a nationwide IP network, our proprietary cloud core architecture and on a local and long-haul fiber network spanning approximately 150,000 miles.
To accomplish these technological advances, Windstream employs over 11,000 exceptional employees located across 49 states. Windstream supports the work/life balance of employees by facilitating remote working arrangements for much of its workforce and maintains several large work locations in various cities including Little Rock, AR, Charlotte, NC, Greenville, SC, Rochester, NY, Hiawatha, IA, and Twinsburg, OH.
About the Role:
Windstream Enterprise is seeking a highly motivated Sr Principal. This role will be a key product owner position for development and life cycle management of the international service offering for OfficeSuite Unified Communications.
- What You’ll Do:
- Plan, develop, and implement product and marketing plans to launch and grow an International service offering for our flagship UCaaS offer – OfficeSuite UC
- Orchestrate the development and implementation of product resources and support process for international customers by engaging with both internal and third-party organizations.
- Work with across sales channels (Direct, Partners, Wholesale and Retail) to drive product adoption and sales enablement.
- Develop product packaging that enhances Windstream’s enterprise data product portfolio and enables the achievement of revenue and market share objectives.
- Life cycle manage all stated products
- Working in an agile environment with developers to define, test and launch new services and features.
- Working with engineering and third-party entities to develop international capabilities
- Developing partnerships with international support organizations
- Full ownership and accountability of the financial performance, to include profit and loss, and margin characteristics of stated products.
- Engage Reporting groups to develop analytical reports and key performance indicators
- Develop Forecast Models for and track financial performance for the products listed above.
- Inter-departmental communications, including announcements of new business policies, product launches, and feature enhancements.
- Engage with Market Communications to develop Product Collateral, Branding, customer case studies, graphics, and Industry and Market communications promoting Enterprise Data Products listed above.
- Prepare and deliver product presentations, technology sales training and Subject Matter Expert assistance to both external and internal facing clients.
- Work cross-functionally with all departments to resolve field issues, implement product changes, develop product offerings, and manage products listed above.
- Development of pricing, product, and bundling strategies to combat competitive threats.
- Provide Product Marketing support for Individual Case Base Product opportunities, such as Requests for Price and Technical ICB request.
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Qualifications
Do you have?
- College degree and 10 years professional level experience with 3-5 years developing and managing UCaaS/CCaaS products in the service provider space
- Direct Product Management experience, developing, launching, and supporting International offerings for UCaaS and Contact Center as a Service
- Excellent verbal and written communication skills with a desire to be client-facing
- Strong problem-solving skills and ability to manage conflicting priorities
- High level of intellectual and technical curiosity
- Demonstrated technical domain knowledge of one or more of the following Unified Communications and Contact Center as a Service
Our Benefits:
- Dental, Vision Insurance Plans
- Identify Theft, Legal, Auto & Home and Pet Insurance
- Paid time off (PTO)
- Matching 401K Plan
- Health & Flexible Savings Account options
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Career advancement opportunities
- Fun & competitive work environment
Job Category: Marketing
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EEO Statement:
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national: origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.