Maple Media is seeking a new addition to our QA team in Los Angeles to test products across our portfolio of mobile games and apps. This role will have a high impact in the organization, including helping test and ship key apps and games in our portfolio with tens of millions of users. As a QA Manager, youll work closely with our product team, support team, and iOS, Android and Unity engineers to ensure we ship products that our users love.
Job Responsibilities:
- Source, recruit, train and manage great testers.
- Define the standard for Maple Medias mobile testing capability.
- Build communication and operational processes between QA Testers, development and production teams.
- Create efficient plans, assignments, and schedules for the QA team.
- Manage overall team performance.
- Track, evaluate, and report on project progress.
- Proactively and consistently evaluate testing process and efficiencies.
- Ensure that QA Team meets deadlines and performs at the highest level of quality possible.
- Motivate and train QA team members, creating a collaborative environment.
- Manually test and review core functionality and ad tech of all app and game releases that we ship, capturing key bugs and issues in JIRA and greenlighting builds for release
- Perform regression testing and verify bug fixes, in collaboration with engineering, product and support
- Deeply and rigorously play-test games and use apps in-development to find bugs, issues, and refinement opportunities prior to release
- Build test cases for a variety of apps, including core test case documentation
- Introduce documentation, automation and scale into our QA program
- Join development meetings and work directly with iOS, Android and Unity developers
Candidate Requirements:
- BA or BS degree required, preferably in related field
- 3-5 years experience in QA, Play Testing or Customer Support at a mobile app, gaming, or other software company
- Familiar with Charles Proxy and working with Ad Tech and App Store IAP
- Knowledge of software development, QA methodologies & release process
- A passion for process and excellence, building a QA team from the ground up
- Mobile QA experience managing QA testers through an app cycle
- Shipped multiple mobile titles.
- Experience with 1st Party and mobile submission requirements.
- Experience with internal and external development teams.
- Extensive experience with development planning tools (i.e. Jira, Confluence, etc.)
- Focus on QA personnel career development.
- Strong critical-thinking, organization, time management and analytical skills.
- Ability to multitask under severe deadlines
- Work in a fast-paced environment that requires frequent shift in focus
- Excellent communication (both written and verbal) and interpersonal skills
- Passion for mobile app and games, familiarity with Android, iOS, GSuite (Google Docs, Google Sheets), Windows, Mac OS, Slack and JIRA
- Candidates with technical backgrounds in QA automation are also encouraged to apply