In collaboration with sales, marketing and the product teams, the Solutions Consultant is responsible for participating in pre-sales discovery and providing compelling client facing and virtual sales presentations while delivery total CDK solution positioning for our North American Base-Line Sales team. The SC’s are connector for cross team communication within Marketing to achieve sales goals and ensure accurate representation of CDK Products and Services.
This is a home-shored position which requires 80% travel throughout the United States. The position can be located in any major city in the Western US, ideally near a major metro airport.
Position Responsibilities & Essential Functions
- Demonstrate CDK products and services to prospects and clients in order to provide solutions for running their dealership operations more efficiently and effectively
- Demonstrate the ability to communicate CDKs product value that can be easily understood by the customer
- Able to ask hurt questions that spur a dealer to further engage in the conversation and move a sale forward
- Conducts OEM or dealer facing webinars
- Gathers and disseminates information on sales product training, competitive information and regional sales tools
- Maintain product demonstration room(s), equipment, documentation, computer system(s), and video/release library
- Presents information that aligns with the sales triangle as well as Eloqui presentation techniques and is tailored for the audience
- May participate in pre-demo discovery with Sales partner to build and solidify relationships as well as discover client needs
Qualifications & Job Requirements
- Bachelors degree or equivalent on the job experience, as well as 2 years of experience in the automotive industry required
- Good client services skills including the ability to work effectively with other CDK associates.
- Good overall knowledge of all CDK solutions
- Strong communication skills, written and oral
- Strong presentation skills
- Strong client management skills
- Ability to be highly proactive in overcoming obstacles to sales success
- Results oriented and attention to detail
- Demonstrated ability to respond to customers in a competent and professional manner
- Good Business analysis skills
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, Salesforce
- Ability to multi-task in a fast paced, high tech environment
- Exceptional work organization skills
- Ability to handle change well and ability to work independently
Preferred Attributes & Qualifications
- 2 years implementation or consulting experience with CDK products/solutions preferred
We back our Sales force with the strongest infrastructure in the business. We will support your career growth with initial and on-going training, advanced tools and an attractive compensation package. We cannot succeed as a world class service company unless we globally attract, motivate, empower and retain exceptionally knowledgeable, talented, and committed employees.
Our employees have a strong work ethic and results-orientation, believe in and support our core values, and reflect the diverse business environments in which we operate. We will offer our employees challenges, opportunities, advancement, competitive compensation and benefits, and personal training and development in an informal, fast-paced, non-bureaucratic environment that is sensitive to work-family and flexible-schedule issues. We will provide technologies that enable our employees to meet our clients’ ever-changing product needs and preferences. We want each employee to feel like an integral part of a team that is making a discernible positive contribution to CDK’s success. Our goal is to be the clear employer of choice for our current and future employees.
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.